Holiday Inn Express Charleston-Kanawha City by IHG

Breakfast was so so. No bananas and oranges were terrible.

Continental breakfast and service was absolutely divine. Staff was wonderful!

Easy check-in/checkout. Clean spacious rooms. Great breakfast!!

Location and great breakfast Wasn’t clean and the bed wasn’t comfortable at all our room had trash that was shoved under the sofa it was gross. Shower was slippery.

Staff was friendly and helpful. Rooms clean. Swimming pool was well maintained.

This was an amazing hotel. It w as very clean and comfortable. It was great with 3 young sons and we were very pleased with the quality of the breakfast. Would definitely stay there again.

The staff was weird and tried not to rent to me because I lived close.

I really enjoyed my 4 day stay her . The only 2 things I didnt like was the pool area was so hot and muggy and the key card didnt work for some of the doors. But it did work great for my room. They were waiting on parts to fix the problem with the doors .

Breakfast Paying twice

The pool wasn't open while I was there which sucked

Room was very clean and comfortable. Breakfast was great. Parking was convenient The staff was very nice and knowledgeable.

Hotel offered us $50 off our room due to our door LOCK not functioning properly. We were traveling with our children, it was late at night and this was the only room they had available for us. Half of the outlets did not work in the room. Terrible.

Convenient and close to airport Nothing

All very good at this location, will use it again any time.

Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV.

breakfast wasnt great

At first we were very happy here, we are IHG members and stay in a lot of Holiday Inn hotels, the beds were very comfortable, the sofa bed was nice, except there were no sheets/blankets or pillows and when we went up front to the desk they did give us sheets but no blanket or pillows, apparently they have to be reserved?? Why you would need to reserve pillows for a room with a hide a bed is beyond me. However, the cockroach crawling on the bathroom sink changed my mind. Thankfully we only stayed 2 nights and we were leaving the next morning. Needless to say we won't go back here.

The breakfast was good. Location was good.staff was ok. The room was not handicapped accessible. It was very hard to get a 21 inch wide wheelchair through the room. Elevator door was small. Very difficult to use bath with wheelchair as bathroom was very small.

The stay was good. Room was clean. They need bars around the toilet (commode area) as it sat low to the floor.

Staff was friendly & room was clean. Perfect stay for us and our dog!