Red Roof Inn Charleston - Kanawha City, WV

Pleasant

Took our towels and didn't bring any front desk said she had no access to them and couldn't call anyone. I know for a fact at least one of the housekeepers lives there.

Exceptional

The room was quiet and the bed was comfortable. The shower was clean and worked fine. The lights, TV, fridge, and microwave all worked well. The low price was the best part. I didn't want to spend too much on the trip, and I was quite satisfied for what I paid. There were some stains on some of the pillowcases and the bedspread. The toilet seemed to be an older model that used a lot of water. Otherwise, everything was fine.

Bad

My family and I arrived late and slept fine in the beds. Unfortunately when we woke up we were faced with the black mold all over the ceiling. Should’ve asked for a refund but wanted to get out of there asap.

K

Their prices is too high

Not clean. Poor lighting. Torn drapes. Shower curtain would not stay closed because rod was broken. Bedspread not clean.

Fine place to stay looks jenky and the residents can be strange but it is completely acceptable to stay

Friendly staff! Clean rooms! No bugs! Friendly manager and he is very helpful and kind. Great smile!

Pit stop for one night. Easy access off and on the parkways to continue on my road trip.pet accommodation a plus.

50 dollar incidental. And guess what. 3 days later no refund on it yet. This is not ok

Bad

It was clean good enough for. One nite stay

We got woke up because the staff had to change the door lock instead of waiting till we was out of the room

I absolutely loved the staff and how it was just so easy and NOT STRESSFUL to be able to check in!

Wouldn't let me check in. Demanded i give them a private credit card when using hotel engine.

Superb

Rooms were on the newer side for a motel. The staff insisted I come by in the morning to drop off the room key when usually you’re allowed to just leave it in the room.