Extended Stay America Select Suites - Charlotte - Tyvola Rd.

Bad

It was a little noisy on my stay. Hopefully the management will establish quiet hours so guests will understand what's expected.

Good

Superb

Great Staff!

The location. The parking passes and the mild around the tub.

The parking passes and the mild around the tub.

Disappointing

Good customer service and room was clean

It was convenience Mildew on the wall , unclean bathroom

Mildew on the wall , unclean bathroom

Poor

The reviews are so you are made aware of the conditions and so you can do better and improve the conditions. The last time I was in a room at her location, there was moldy stains in the tub, it smelled awful , a paneling on the sink was missing, there were burnt stains all over the counter both in the kitchen and bathroom. I took pictures and showed it to front desk and even the employee there said absolutely not, gave us another room and it was worse. She had the audacity to say we know the area we are in. So people who live in not so desirable neighborhoods do not deserve clean respectable accommodations? You don’t have to worry about us staying there anymore.. ever actually and reviews are part of the job, good bad or ugly. You should be ashamed of how you run your facility. People in the “hood” deserve the best accommodations too! DO BETTER!!!!

Nice people

Poor

I didn't try the breakfast, we slept in, the hotel was pretty clean and stocked pretty well. It would have been nice to have more towels or access to it if needed as well as pots and pans without purchasing them The main thing we didn't like was not having house keeping during our stay and not having access to more towels if needed and maybe some pots and pans for cooking since we had a kitchen but no worries, all was well

this place was ran down and not very clean. Just met the need of sleeping for the night however the bed is not very comfortable. I will not be staying here again, the room should’ve been priced at $50 not $99.

The room was nicely setup. But, the floors needed to be swept and mopped. There was dust and trash around the walls in the bedroom, kitchen, and bathroom. Not to say how old the tub is, it really needs to be replaced. I couldn’t tell if it was cleaned or just old from the way it looked. Either way I showered in flip flops. If renovations were done, I’d have given it a 5 star rating, but under the circumstances it’s not a place I’d choose to revisit.

The staff was great The room was terrible. The refrigerator was filthy. The tub was filthy. The sink was dirty. It was the worst hotel I ever stayed in.

Passable