Le Méridien Charlotte

The staff at the hotel were amazing! Very friendly and always helpful. The property itself needs major upgrades. Especially to the HVAC system. It was very hot in the entire building.

I had a wonderful stay… The indoor pool could use some updating, but the outdoor pool was amazing. Overall 9/10

The room was very nice. My only issue was that there were plenty of bath towels but no hand towels or wash cloths.

There were issues with the elevators. It delayed going up or down a minute or two really nothing to write home about. the staff remained committed to keeping all areas up to par and their customer service intact in spite of the challenge. Will be back soon. 5 stars as always.

Nice rooms, coffee shop, sitting areas in the lobby and rooftop bar, would recommend.

The hotel only has 2 working elevators that take about 15 minutes to come down and get you. The indoor pool is very creepy looking and just feels weird. It doesn’t look like it’s maintained. The food wasn’t really the best, and it just didn’t feel like I was relaxing.

First time staying there and me and my wife enjoyed our stay, staff did a good job of answering any questions and helping with any of our needs,definitely will be returning...

Everything was great except the elevators were having a bunch of issues while there. Really only the first day had long waits for us. Staff, the room, room service, location, and everything else was on point!

Great hotel and location. Loved the lounge with free snacks and drinks. Only complaint is the elevators were having issues which led to very long waits.

Clean, comfortable rooms. Great pool options (indoor and outdoor). Well located for access to the convention center.

What a pleasant stay at Le Meridian we had. The staff were extremely kind and helpful. The breakfast was very good and in the downtown area within walking distance. I highly recommend this hotel. I will return again!

I asked Le Meridian concierge to break a $10 one morning, they sent me to the concierge at Sheraton who sent me to the Starbucks who said they don't keep cash which was annoying. No extra toiletries in the room like makeup wipes or qtips. Overall, experience was fine and my expectations for value matched the cost.

Hotel was good, staff were great. However, there were 5 elevators, but only 2 were operational and just barely. The cleaning staff also didnt have their own elevator so it was stopping at every floor, it literally took between 10-20 minutes any time you wanted to get to your room or the lobby. Really tainted the experience.

The indoor pool was not accessible/outdoor pool was nice for my location. My only complaint is they will multiple issues with the elevator and we had to take the stairs. One elevator was working and no AC in the elevator.

I am very disappointed with my recent stay at Le Méridien. While there were several staff members, particularly at the front desk, who were attentive, kind, and did their best to assist, the overall experience was far below what should be expected for a stay costing over $1,000 for four nights.Upon arrival and throughout our stay, there were numerous maintenance and cleanliness issues. Our room showed visible water damage on the walls, and the shower leaked. At one point, the air conditioning in our room was not functioning properly, and there were also issues with the air conditioning in the hotel social areas. To make matters worse, our room smelled strongly of marijuana, which significantly impacted our comfort. Housekeeping services were inconsistent, and communication was often difficult due to language barriers. On one occasion, housekeeping left a vacuum cleaner plugged into the hallway, creating a safety hazard that nearly caused me to fall.The pool area was especially disappointing. My nephew received a splinter due to the poor condition and lack of upkeep around the pool deck. The cabana areas were dirty and appeared neglected. There were no visible showers or emergency phone available in the pool area, and security presence was minimal. During our time there, individuals were openly using marijuana near the pool, which made the environment uncomfortable and inappropriate for families.Valet parking also presented problems.

Absolutely everything about this hotel was AMAZING…the only hiccup was the elevators were not working properly and had to wait over 20 minutes just to get on elevator but overall I will forever stay here when I’m in Charlotte

Whole hotel was tired. Mouldy ceilings with peeling paint, leaky shower with missing grout, beds sunk to the ground, paper thin walls, pool tired and no towels outside. The lifts were a joke - stuck in one for 15 minutes as it just kept resetting. Reception understaffed. Room service did not make beds. Generally would definitely not recommend unfortunately.

The only complaint I have was that I didn't get the city view I booked but other than that, the stay was absolutely amazing. It was my first time in Charlotte (Drove from Alabama) The staff, INCREDIBLE! The Rooftop was my favorite honestly! Will be back!

Good place to stay and close to