Residence Inn by Marriott Charlotte Uptown

Conveniently located, clean, kind staff.

Exceptional

Superb

One of the best hotel stays I’ve enjoyed. The area is prime and the view was spectacular

Checkout process was ridiculous. Had to wait in a line to checkout while two other parties were checking in at 11:00 am. There wasn’t a basket or container for you to put your room card in for express checkout. No other staff seen or called to come help at the front desk. I’m sure I waited over 15 minutes to hand someone my card.

Great location for why I came the Charlotte. Bar wasn't open till 5pm, room was warm. Not able to lower temperature. Maintenance was non existent with a toilet issue in our room. Had t9 change rooms at almost 11pm due to them not fixing toilet. They were notified at approximately 4pm. Front desk staff were excellent for check in and out.

Exceptional

Exceptional

Excellent location! Great walk ability to uptown spots! Will be back for sure !

Although clean, it had a lingering odd smell.

Parking was a little confusing.

Check in was quick. Glad an email was sent to update about only 1 elevator working and directions to get there due to road closing. Parking was a little confusing.

Attended during concert while location to stadium was convenient, we couldn’t access parking due to blocked streets to hotel. Had to use nearby garage and overpay for parking n walk to hotel. Overall great stay & great time.

There was one elevator working and the hotel was full so it took a very long time to go up and down. The staff had signage up, but once our event was over, we had to wait in line for over 20 minutes just to go back to our room.

The location was amazing. The room had all of the amenities you expect in a residence inn. The staff was super helpful and friendly. The staff had events planned throughout the day, which made being there that much better. There was definitely a vibe! There was one elevator working and the hotel was full so it took a very long time to go up and down. The staff had signage up, but once our event was over, we had to wait in line for over 20 minutes just to go back to our room.

Hands down one of the best experiences I've had. Perfect location! The staff was extremely friendly the rooms was SPOTLESS! I honestly dont plan on staying at any other location when I come back to Charlotte.

Exceptional

Great experience!

Exceptional

Staff at front desk were awesome and helpful. The staff were awesome and made sure the breakfast bar stayed stocked. Breakfast was ok, nothing spectacular. The staff were awesome and made sure the breakfast bar stayed stocked.