Staybridge Suites Charlotte – Tyvola by IHG

Every time I stay at this hotel, the staff are very nice and friendly. The hotel room is always clean. The breakfast is on point. I am always very appreciated.

Good for content creators as well. However i would love to have more mirrors just for that reason lol. More body mirrors in the room. There is one in the bedroom. In the livingroom its a neck up (depending on how tall you are) near the entry door. Need more in the hallways as well. However very good place to stay.

We had the perfect two night stay! Breakfast food was great and the staff was delightful! The room was perfect for what we needed! We were able to accomplish what we came for (sewing for two days to get projects done and some much needed relaxing time). Will definitely go there again!

Friendly staff Key didn’t work the first night the system was down how to be let in by security and that took forever after being on the road all day

That the room was a Suite! We got locked out of our room, it a big ordeal about my guest wasn't on my list. I reserved the room for two people, n no one asked me for his information and acted like I did something wrong. I didn't appreciate that.

The breakfast was just okay. Only Oatmeal no grits. My kids did not enjoy the breakfast. Not many options. Would have loved if they had muffins. The room was very nice and comfortable. The whole family loved the pool. There was a front service guy named Justin who had a problem giving us towels. I was not aware that housekeeping left at a certain time of 3:30 or 4 and we were gone until after that. Well we went to ask for more towels because housekeeping did not give us new towels and they only put 3 towels when we needed 5 since we are a family of 5. He told us this not an extended stay and we need to let house keeping know and that we were pushing it for asking for more than 2. Then he told us to bring out old towels down and when we did, he told this other lady who was going to grab them, don’t touch those they dirty while we were standing there. There is a way to be professional and how to have customer service. I have never been almost denied towels or front desk to have a problem with a service. I guess he does not understand the Clean Promise that the hotel is committed to.

Beds were comfortable. A pleasant surprise given the price. Rooms are a good size and the breakfast is fantastic for a free hotel breakfast. The staff were helpful. Quiet hotel. Well insulated so you can’t hear other rooms. Will stay again if in the area. Only a 10-15 min drive to Carowinds which was the main reason for our stay.

The breakfast could have been better. It the only reason I did not gave the hotel a 5. Everything’s else was excellent.

Our room was spacious, clean, and well stocked in the kitchen. The king size bed was amazing. Softest bed I've ever slept in.

Great location Limited parking

The location was good The AC was not working in the building and it was hot in our room.

I have stayed here before, but this time it seemed there was less upkeep of the interior. Garbage cans overflowing, water machine in fitness center inoperable. It is a fine hotel but could be better.

This property was beautiful and perfect for me and my partner’s weekend stay in Charlotte. It wasn’t too far away from any of the places that we wanted/needed to go. It was our first time lodging here and he actually called it “the hotel jackpot.” Honestly, the only thing that I was dissatisfied with is that they serve a buffet breakfast, which is delicious by the way, but they have absolutely no hand sanitizer throughout the lobby/dining areas. All (4) of the dispensers were empty and when I asked for one of them to be refilled, I was told that they've been empty so long that they’re not sure how to refill them. Otherwise, the please appeared quite clean.

There was a little hiccup but the front manager he was great!! He fixed the issue & was very pleasant. Major kudos to him!! Na

Clean , comfortable bed and great pillows

Very clean and comfortable. I was very impressed and pleased

The overall hotel was very nice and clean

It was clean, the staff were accommodating and the convenience of the location to not only the highway but stores is amazing. Everything was to my liking.

Quiet Everything was good