Quality Inn & Suites Chattanooga West near Lookout Mountain

Great place for overnight stay!

Parking and breakfast was terrible

In the middle of being renovated and could use it. Will be great I’m sure once completed with upgrade more modern amenities such as USB catching, updated bathrooms and room furnishings.

The room was okay it was cool and clean but-nothing special. There was a phone number carved into the headboard which we thought was very tacky- but not their fault. They offered breakfast but we did not partake. Bathroom was clean and had very hot water. Check in/out was easy.

Room was clean Pool was atrocious green algae everywhere! Would not of booked here if I had know that! No ice machines had to get ice from staff on a personal cooler! Would not recommend

The location There was mold on the bathroom ceiling and other areas where Sheetrock tape was cracking on the walls. The shower head was loose and spraying water but I had some tools with me and fixed that. The shower valve was broken so shower head was only getting halve of the water it should and the rest was coming out of the bottom valve. The room’s ac unit didn’t work that well either.

Overall great place

Remodeling. Most of the parking lot is unavailable. The room wasn't as clean as it could have been

We didn’t opt for the breakfast. Check in was a breeze. Thankfully. Room was clean and cool. There was a bit of road noise, due to its location but that eventually subsided into the night. All and all, stay was fine.

Loved the indoor pool The room could be updated

The entire facility needs to be redone. Lots of things are falling apart. Walls needs to be repaired starting in the lobby and inside of room. The outlet covers in the room were broken, there were two toothbrushes stuck in the drain in the sink. The smell in the room was so bad, couldn’t tell exactly if it was from water leaks or the fridge was too scared to open it.

The condition of the property was very disappointing. From the moment I arrived, it was clear that the facilities were poorly maintained, and seeing mattresses with mold was enough to completely lose confidence in the cleanliness and overall condition of the hotel. The rooms appeared neglected and in what I consider unacceptable condition for guests. There are several much better options in the area for a similar price. My recommendation is to spend a few extra dollars and stay elsewhere. Based on my first impression, I did not feel comfortable staying there even for a single night.

My family and I were only staying for an evening so it did just fine. When we first checked in the original room we were given was disgusting. Spider webs all over the window and the plaster was chipping off, lamps were covered in cobwebs, exhaust fan in the bathroom was covered with thick dust, black mold on the ceiling in the bathroom, terrible smell in the hallway and room, found random hair in the sheets my daughter would be sleeping in. Went back to the front desk and explained what we found and asked for a different room which we were accommodated for. The new room we were given was on the renovated floor so it was a million times better. Everything was clean and new. The only thing missing was the extra security latch.

Room clearly had never been used since restoration. They did a nice job with the restoration.

Breakfast was good and the room was clean. Lobby could use a facelift and elevator is ancient. Parking lot is full of shipping containters

The rooms were dated but clean.

This hotel is under renovation. The rooms they are renting are not clean because they are old. The bathroom had mold/mildew in the shower and smelled like wet dog. I will give them another try once the renovation is complete.

The hotel is in a constant state of repair my room had plaster all over the walls that it looked like they were trying to fix cracks in the walls. Mold in the bathroom ceiling. The wall was cracked and the corner thing was hanging off. The breakfast tasted old and it was ok for a free breakfast but the cereal was stale. Parking was ok the parking lot was full of freight boxes. The pool was ok it had green places in it but we still swam. The staff was friendly.

They are updates it but we did not get one of those rooms. We did not have a lock on the door and the bed was super hard and smelled like cigarettes and sweat.

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