Freehand Chicago

Had a great stay other than there being no extra rolls of toilet paper in the room

Incredibly helpful staff, absolutely no complaints there! I only wish there was some sort of microwave and/or fridge in the room. Also king bed room felt very small, but it was inexpensive so it was worth it

Good option for solo traveller

I didn't know the policy. Staff didn't come to clean the bathroom and there was no hand soap and shampoo.

The

All staff were friendly, helpful and each interaction made the stay enjoyable.

The cool vibe, the great location in the friendly staff

I’ve stayed here previously and really enjoyed myself due to he location, I just had an unfortunate incident this time around I have strong reason to believe my room was entered and my credit card and some cash stolen during the night, I reported charges for fraud after a large charge was made

The staff were efficient and helpful and had great suggestions for things to see in the area. I stayed in one of the 4 bed quads, and while the room could def use a fresh coat of paint the room was exactly what I wanted I.e a cheap place to stay one night in Chicago

Overall it was nice. Staff were lovely and lobby was beautiful. The rooms were a little rough around the edges, but nothing too bad. Overall a lovely stay.

Great location! In the center of basically everything. Building is old and not as kept up but didn’t bother me.

We left for about eight hours and our room had not been cleaned despite requesting so.

My family and I liked the hotel. It was worth the low price, but it is definitely not the Buckinham Palace! Simple and economic. Very close to all attractions. Will definitely stay here on our next trip to Chicago.

Stayed in the Queen Room which was small but more than adequate. There were random noises (people down the hall and water running?) but I still slept good. I only knocked one star off because there was no communal kitchen which I was unaware of. Overall it wasn't a deal breaker but one would just have to plan around that, as there is grocery stores and plenty of places to eat, just no cold storage if you have leftovers. I'll be back.

Location is great

Employees were wonderful and helpful, but the place could use a serious upgrade. Only one lamp worked in my room which left it very dark, especially because my window opened to a parking garage which meant I got no natural light. The bathroom is tiny and dark, and there’s no fridge or kettle in the room. It was hard to get ready for my day there. Very minimal place, probably won’t stay there again.

Staff was very helpful

Quad room equipped with iron, safe, lockers and towels/linens. Perfect location for a girls trip. Room A/C worked great, hot water, friendly service from staff. Great value! CVS conveniently right next door. Could use some extra mirrors in the room.

Exceptional

Superb