Hotel Zachary Chicago, a Tribute Portfolio Hotel

Close to Wrigley Field. Expensive.

Beautiful hotel, very clean with friendly staff!

Very good

Can't beat the location when headed to a Cubs game! The room was spotless, quiet and very comfortable. Valet parking was a fabulous bonus! Thank you Hotel Zachary!

The location is amazing. The theme is clever and leverages Chicago history. The core bones of the hotel itself is not much above a new Hampton inn. But at Waldorf Astoria prices.

It was a great location and so fun for our Cub’s game stay! Beautiful hotel with a very kind, helpful group of staff. It’s our 2nd time staying here and will continue to do so!

Outstanding location across Wrigley Field and amazing lobby area. Hotel staff were wonderful, respectful, and courteous but limited in providing the best treatment for their guests. Stayed in 3 hotels on Chicago and by far the Zachary, Tribute Hotel was the most disappointing for the high cost. The hotel lost its boutique charm and special guest treatment. Arrived at 3:30 for check in, which is 4:00 pm and the room was not ready until 4:30. As a guest, the lobby area needs reservations where to sit which is along the back wall and not the best location in the lobby. Went back to the lobby after the Cubs game and brought a Chicago dog from Wrigley Field since the bar stops serving food after 10:00 pm to snack on with my beer. Staff said I couldn’t not eat it in the lobby, doesn’t make sense. Slept better at other hotel nearby.

Across the street from Wrigley Field!! No refrigerator in room.

Although this hotel is not the cheapest option out there, it was well worth the price of admission, especially if you’re going to a Cub’s game! The rooms were clean and comfortable. The staff were inviting, helpful and so accommodating. I will not hesitate to stay here again!

Very bad

The location is across from Wrigley Field. Perfect location for the game.

Superb

Great view of Wrigley Field. Friendly front desk staff and valet. Clean and classy building.

The hotel itself was beautiful, and the spacious bar was a great place to relax.

Everything was fine with exception of check-in. Several people, including us, tried to check in at 4pm and were told the rooms were not available and didn’t know when they would be. We were there to attend a 7:10pm game so it was an inconvenience.

It's a great property; by far the most we've ever spent for one night at a hotel. But you're paying for the location, what price do you assign to being able to just walk to your hotel after the baseball game? But yes, the room was very nice, great bathroom, nice carpet, etc.

Nice place

Right across from Wrigley field where our concert was going to be Pretty pricey rooms

The service overall was subpar. Check in was very transactional- no smile or welcome. We wanted to have one drink before a concert and were told the completely empty restaurant/bar was reserved starting at 6 pm. It was 3:00. We had 4 different staff members insist we couldn’t sit anywhere except a shared table by check in where kids were sitting on their computers. We finally spoke with the manager who allowed us to sit at a table until 7:45- we literally wanted one hour at 3:30 and he was willing to give us 4 hours- while we appreciated his accommodation it was beyond frustrating to have to get to the point of complaining. The hospitality at this hotel was definitely missing. We paid a very high rate for one night and would expect to have use of the facilities when available. We were awaken by housekeeping at 8:20 am - just not the vibe we would expect.

Location was perfect. Hotel lobby was beautiful. Staff was extremely helpful.