InterContinental Chicago Magnificent Mile by IHG

Great location. Room is clean. Bathroom is small. Air conditioning is noisy and we have to turn it off when sleeping.

Excellent service. MJ steakhouse restaurant was awesome

The hotel front desk staff was wonderful. We did have issues every day with the air conditioner in the room not working properly. But the staff was very nice and let us borrow a fan. The only complaint we have is the air conditioner situation in the room.

This is an older property but still maintained well. The rooms are a nice size however the bathroom are smaller than other Intercontinental I have stayed in. The junior suit is underwhelming.

Great place to stay and very close to so many amazing things to visit

The air conditioner and the refrigerator was not working in the room . Called to have it serviced three times.

The air conditioning was not working well on my floor and in my room. The entire a/c needs to be redone

Clean, great location, friendly and helpful staff! Will definitely stay here again.

The location is great, very near to the Chicago river and shopping is walk distance. The room is clean and the amenities are convenient. Nothing to complain about and definitely would recommend to anyone.

Excellent location. Great staff and room. Very happy about this hotel

Staff went above and beyond and beyond to provide great service.

A/C in the room did not work. The room was uncomfortably warm. Admittedly, it was 93 to 95°F, but I don't like to lay there and sweat. I contacted the front desk but nothing was done. The bathroom was not spotless. Hair in the sink and there was dirt on the floor. Beds were OK. I assume the sheets were clean. The front desk comp'd our breakfast on the last day of our stay, which was a nice gesture. Location is great. Great workout facilities. Guests were coming to our room for an after workout steam (JK) Close Stan's Donuts. Great Location.

Wonderful location. Close to everything u need to explore Chicago. Friendly staff. Clean rooms.

The staff in the breakfast restaurant was amazing! Will always stay at this hotel if in Chicago

Took our daughter for her 12th birthday for a night in the city and the stay could not have been more perfect. The hotel staff started off awesome, and when learning that it was her birthday, he sent up a slice of the giant chocolate cake, and she was overjoyed of the thoughtfulness. We did the swim-in movie, and it was such a fun experience. To make it simple, we went to the Jordan restaurant for dinner, and it was very very good (my memories from my childhood was it was mid, but it was not!). Spent the next day walking and shopping on Michigan Ave and seeing all the sights - the hotel held all of our bags while we were out. We've stayed city nights in many places, with and without kids, and this was definitely 1 of the tops. Thanks to everyone

The rooms felt super dated and very small. It was very underwhelming property for being an intercontinental. The bathroom was tiny, with dated tubs and curtains. The sink vanity had barely any space to put anything. Felt a bit claustrophobic in the room. The price point was not worth it at all, yes it’s on Michigan in a central location, but there are many other hotels in that area at the same price point that are nicer, cleaner and newer.

The location is excellent and in a safe area! I’ve stayed at this hotel 3-4 times through the years of business travel and it has never disappointed.

Great location in downtown Chicago. Breakfast was good and convenient. Not luxurious but would visit again when in Chicago.

Overall hotel is beautiful but very old and rooms small. Parking was not big enough to accommodate our large van for valet so we had to find our own parking in that busy city. Pool area was extremely stuffy and humid I was having a hard time breathing and felt suffocated. Had to leave the area . Unpleasant area to sit inside. Wish they would open a few of the windows in the area. This was a big issue for us bc it was raining outside and so my kids wanted to swim indoors.