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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Chicago, IL
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Chicago, IL
Check in 3:00 PM
Check out 11:00 AM

About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.8 / 5
Excellent 1000 reviews
  • Engine customer Sep 2026

    The room was great and the roof top bar was a great time.

  • Engine customer Sep 2026

    2 day get away find the hotel address anywhere one the si Clean room with nice bathroom which appears newer than bedroom. Bring your own toiletries! Our bathroom had 1 hanging robe and one bar of face soap. Didn’t notice if there was a hair dryer. Food very good and big portions.Tasty cocktails served in glasses ½ sized from any we’ve seen. Restaurant service prompt service. (2 weeknights) check in easy. The bad and the ugly. Bar and restaurant was pretty empty shouldn’t be stressful. The Hostess, servers, bar tenders etc. never smiled. Their expressions ranged from stoic to downright miserable! Uncomfortable and off putting! It wasn’t one incident. All

  • Engine customer Sep 2026

    Hotel was beautiful from the time we stepped off the elevator bc the lobby was on the 5th floor.. The front desk receptionist was very helpful at helping us choose restaurants and places to go.. The room was a site to see also and on top of that service everyday was A1

  • Engine customer Sep 2026

    Rooms were not worth the price. Cant even see out the windows they are so high up. No chairs to sit on. Freezing in the halls. Food ok just expensive! Employees were nice.

  • Engine customer Sep 2026

    Was very nice. We had some issues w a couple of the outlets and lighting but overall it was nice and the bathroom was great. I felt the hotel itself could be a bit more updated. I also felt the curb appeal when we entered on Rush Street was very dull and uninviting. To be honest, when we first arrived I was concerned! Overall I would rate the hotel 4/5. The location was perfect for us. The staff was exceptional. The hotel rooms were extremely quiet and the lounge area was a constant gathering. We didn’t spend much time in the hotel due to other plans/obligations and reservations. With that said I cannot say anything about the amenities . I would stay there again if and when we get back to Chicago.

  • Engine customer Sep 2026

    Clean room. Good food. Great ambiance. Great location. Staff very helpful in making my stay delightful. Highly recommend!

  • Engine customer Aug 2026

    Impeccable hotel! Room was clean. Staff were helpful and kind. Location is perfect. Good food and bar in hotel.

  • Engine customer Aug 2026

    PERFECT PERFECT PERFECT!

  • Engine customer Aug 2026

    Best ever!

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    Location is perfect. Decor is beautiful. Staff is welcoming and friendly. Housekeeping is excellent.

  • Engine customer Jul 2026

    Good

  • Engine customer Jul 2026

    Hotel was great! However, you tricked me and send me back to a wrong airport. That’s costing me money and time. I won’t use your app anymore. I can’t trust you.

  • Engine customer Jul 2026

    Great location and view. Highly recommend this hotel.

  • Engine customer Jun 2026

    Overall, it was a very nice place, and the location is perfect. It's a bit dated. The elevators were old and loud, with obnoxious rattling. One of the elevators always smelled like urine for some reason. The front desk and concierge were helpful and provided two tickets to Chicago 360 to view the observation deck at the Hancock, which was nice. Overall, it was good, although they probably should have someone go through the bathroom and re-caulk everything. It's pretty nasty and very noticeable upon check-in.

  • Engine customer Jun 2026

    Packed and I see why. It’s a great hotel

  • Engine customer Jun 2026

    Great place and we will book again

  • Engine customer Jun 2026

    Nice hotel

  • Engine customer Jun 2026

    The location was great, the staff was friendly and attentive.

  • Engine customer Jun 2026

    location very loud lobby; not so great room. it was okay but pricy for what it was.

Frequently asked questions about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have free Wi-Fi?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer parking?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers both self-parking and valet parking. Fees may apply.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have meeting spaces, conference centers, or conference rooms?
Yes. The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers dedicated conference rooms for business and group use. Banquet and reception facilities are also available.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a fitness center?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located, and how walkable is the area?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located at 521 North Rush Street, Chicago, IL 60611. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
  • Trump International Hotel and Tower 0.2 mi
  • Aon Center 0.5 mi
  • 875 North Michigan Avenue 0.5 mi
  • Chicago Merchandise Mart 0.6 mi
  • Art Institute of Chicago 0.8 mi
  • Willis Tower 1.0 mi
  • Haymarket affair 1.1 mi

Why no public rates?

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