Viceroy Chicago

Very good

Very much enjoyed my stay at the viceroy, room was very nice & clean on my arrival, staff was helpful, & very personable. Only things was the in person fees that I didn't expect but that business. Will be back.

Had a wonderful stay here with my daughters! The hotel was beautiful. The beds were super comfortable. The area very safe. Loved every minute of it!

Superb

Great location 5 star service!!Absolutely Amazing!!

The only thing I could complain about was the cups for in room Coffee were cute but too small.if that is as bad as it gets then ……

Hotel was in a great location and staff was great.

Great food and wonderful neighborhood

Very good

Exceptional

The staff was fabulous professional, polite and very helpful! Hotel was in the perfect location for us!

Perfect boutique hotel on a lively but still neighborhood vibe part of the Gold Coast. 1 minute walk to great restaurants. 5 min walk to Oak ST Beach and the lakefront. 7 min walk to Mag Mile. Also a wonderful rooftop pool, while not huge, is STILL very nice. Next to pool is an indoor/outdoor lounge with full bar and great views from the 18th floor. On the ground floor you have the attached Somerset restaurant with covered patio seating looking right onto State Street. And a great “chill” area also covered with couches and chairs for just people watching/ working etc. Great vibe. Highly recommend.

The property was absolutely beautiful, with lovely interior design. The location was perfect. Close to main attractions, yet neighborhood feel.

Gorgeous, sexy hotel with sophisticated decor throughout. Rooms are decently sized, decorated with custom furnishings and big, big beds. Bathroom was fabulous - modern art painting hanging over the bath!!! Definitely worth paying extra for a lake view room: the whole wall is window from floor to ceiling and the view was mesmerising. The rooftop pool is just fabulous, and at night the rooftop turns into a swish bar area with great cocktails. The location was perfect, right on the Gold Coast with restaurants and pavement cafes on the doorstep - buzzing, glamorous and safe. Lots of stores and amenities nearby, 5-10 minute walk to top of Mag Mile and 30 minute walk to the Tribune Building. I loved this hotel and never wanted to leave. Minor details - the pillows were not quite firm enough for me, also the closet was small and lacked proper drawers.

Great staff. Great rooms. Construction was close and noisy, but that’s always expected in a big city.

We’ve stayed at this hotel several times over the years and it’s just not kept to the standards you would expect for the price. It used to feel luxury and it doesn’t feel that way anymore. The pool deck is not well kept at all. Furniture is old and the fake floral plants need to be cleaned bad. Just not a cool’s vibe as you would expect. Our shower was dated and I’m need of a good deep clean and new faucet. The staff is always wonderful and very helpful. Just seems the hotel isn’t kept as well as it used to be.

The. Location

Very good

Good

Very friendly and helpful staff. Family friendly. My kids loved the candy bar cart, which was a fun surprise. Roof top pool was great. Wonderful views of the lake. Would stay again.