Courtyard Columbus

Clean room

The accommodations were nice. I would stay there again.

The whole establishment needs a renovation. On a positive note, the staff was friendly and accommodating. I appreciate the complimentary water and snacks.

..and why would take the cable cord a loose????also the floors in the hallway was was dirty my whole stay.. There is a bigger and bigger stain on floor 3 Please clean the carpet it needs it very bad Mangers of this property walk your floors daily it's not that much and take care of the issue in a timely manner other wise check the corner of the rooms very dirty...I just think this is beautiful hotel.. Please try a little more effort to keep it beautiful .. Yes

N/a

This hotel needs a serious upgrade. We reserved a queen “suite” which was literally a queen room, with a sofa bed with a fridge and microwave. I’m still trying to figure out what made it a suite. We had to book another room to accommodate our family. And then there was mold! Quite a few rooms had mold… visible mold throughout. Then there was a leak in the ceiling. Wouldn’t recommend or return.

Staff is very friendly and helpful.

Overall, we had a good stay. Check-in was quick and easy, and every staff member we interacted with was friendly and welcoming. We didn't purchase breakfast since it was an additional cost, but everything else met our expectations. The boys really enjoyed the pool. I planned to use the hot tub, but by the evening it was no longer hot, so I didn't end up using it. The beds were very comfortable, and the air conditioner worked exceptionally well. We kept it at 69°, and the room stayed nice and cold. We experienced a few minor maintenance issues. The microwave door worked the first time, but afterward the latch would stick and required pressing the button while gently pulling the door open. Our room key also stopped working once, likely because it had been placed near a cell phone, but the front desk reactivated it quickly without any issues. After the boys connected their PS5 to the TV, the volume controls stopped working, leaving the TV stuck at a very loud volume while they played. My only real concern was a purchase from the hotel market. We were quoted one price, and my receipt reflected that amount, but my card was charged more than what was shown. I recommend double-checking market purchases to ensure the amount charged matches the receipt. Overall, we enjoyed our stay. The friendly staff and comfortable room made for a pleasant experience.

Since we moved out of town every time we come to town we stay at Courtyard. Nice place great staff.

The room was relatively clean except for a half full water bottle sitting on the window ledge. There was a very noticeable spot on the bedskirt.. looked like something spilled. The check-in staff was efficient but not overly friendly such a change from Starkville…everyone is so friendly. The check-out employee was wonderful. Overall a good place to stay. I prefer staying in Starkville over Columbus.

Exceptional

It was good

Very good

Bad

Clean rooms wonderful staff. Close proximity to restaurants and stores.

Awesome staff, Cleanliness is a plus for me and it was fulfilled. This is actually our 2nd time staying here, and both never disappointed. Definitely will be our "Go To" Hotel everytime we touch down in Columbus.

The people were so friendly and helpful. Would definitely recommend them.

Beautiful outside and inside. Staff was polite and welcoming, felt like home away from home. A 10/10 recommend. We had a king suite. Was spacious and bathroom was beautiful. Just the furniture in room was tore also needed shampooing.

Hot tub was cold only issue.

Exceptional