Suburban Studios

Dirty shower drains to the point it was backing up into the bathtub

Very poor

Exceptional

Nothing at all ac sucked was stuck in a hot room it was dirty. Put 2 adults 1 kid and have me a room with 2 full beds. Everything

Passable

No phones. No ironing board. Broken windows. Smelly hallways. But overall it wasn't dirty and it got the job done.

The price was good for a 1 night stay just to sleep. And was not too far to get too after our venue. We booked through booking for a king suite and when I got to room it was a double queen suit. There was no utensils or pots to utilize the cook stove would have been nice for someone who was actually using it.. The beds were very uncomfortable. No coffee pot in room not a deal breaker would have been nice. And the tub did not drain.

We booked through booking for a king suite and when I got to room it was a double queen suit. There was no utensils or pots to utilize the cook stove would have been nice for someone who was actually using it.. The beds were very uncomfortable. No coffee pot in room not a deal breaker would have been nice. And the tub did not drain.

Poor

nope

The power went out about 5hrs

Peace and quiet The power went out about 5hrs

Accommodations were fine - room was adequate, no issues with the property. The property is actually 2 separate hotels/buildings. I stayed at the cheaper Economy Inn which was probably part of the problem - there are no staff in the building & you have to check in at the other building then the Economy Inn is located in a different building in the back. I made reservations through Expedia & pre-paid for everything. I was told at check in that the room was paid for but that I had to provide a credit card for incidentals. I was assured by the front desk attendant that unless I damaged the room my card would not be charged. I checked out & everything seemed in order but it absolutely was not! My card was charged for the entire cost of the room… I called the property & they said they have no record of charging my card… the manager was supposed to call back to resolve the issue within the half hour… it’s been 2 hours… I’ve called back… keep getting brushed off… Traveler beware this place seems like a giant scam/rip off & no one wants to actually communicate with the customer… I won’t be staying here again.

We didn’t stay the night after seeing blood on the sheets

Very good

There was no reservation when I arrived at 2:30 am. They said this has happened a lot with Expedia bookings. I have used Expedia for years and will no longer be using this booking platform after being stranded in the rain at 2:30am with no room in Pittsburgh. I’m furious.

Not a thing! Didn’t stay Everything. I drive there for my rest after a concert and was advised I never had a booking ( even though it was paid for and confirmed). Staff acted as if she was lying to me. She said that I never had a reservation and they were fully booked. So I had to leave and drive elsewhere looking for hours to find a place to rest

Bad

The hotel is great. Booking on hotel.com is NOT. Booked two different days on hotel.com received confirmation email, hotel knew nothing about me. No reservation. This is not good when it’s midnight, you’re tired and the hotel you booked on hotels.com never heard of you.

The room was fine however the website states a 24 hour shuttle. This is not the case. We needed a pick up at 3:45 am and couldn’t get it. First pick up is 4am. Then our flight home was delayed and we didn’t land till 2am and there was no shuttle. So we had to find our own transportation back to the hotel to get our cars. Also we had to pay $73 to park there. Nowhere on the website did it state that there was a fee. If you have an early departing flight or and late arriving flight I suggest using a different hotel.