SpringHill Suites Marriott Ft Lauderdale Airport/Cruise Port

It was very good The water Off

Very good

My expectations of the hotel surpassed my expectations. Upon arriving at the hotel. The front desk representative named Sam was spontaneous and well-mannered. Everything I felt extremely comfortable approaching him about my questions and concerns. He's an excellent representation for the company. In addition to the hotel chef's name, Maria (from New York), she really cares about all the guests and makes you feel right at home. All the food is definitely cooked with love. I observed her from a distance and all the time I saw her catering to all the guests in a positive and caring way. As for the housekeeper, the Spanish male, he was always doing his job, as did the black lady and the Spanish lady. The room is always clean and organized. I was beyond impressed with my stay at the hotel. I like everything. I love my trip to the hotel surpass.

Exceptional

Very clean and smelled amazing. The pool and hot tub was a huge hit for the family The room was sooooo HOT. We had 4 fans going that we had brought with us from the cruise we were on and yes they were small fans but it was miserable! The pillows are pretty much nothing. We asked for extras and never received them. Even with 2 pillows both folded in half it was like you were sleeping directly on the matress without one. I maybe got 2 hours of sleep all night.

You have to pay for package delivery after 3 packages

Very clean and comfortable room.

Checked into the hotel but no one said anything about breakfast, where it was served and the time. Came downstairs at 9:15 am and breakfast was over at 9:00am. Checked in at 4:00 and room wasn’t ready. Also key didn’t work. The shuttle service was great though

Friendly staff

Close to clothes and food places The ac wasn’t working room 411 and they did change our room so we had to sweat every single night

Exceptional

Staff

Clean room and hotel, staffs are friendly and helpful, breakfast & hotel shuttle are the plus. If shuttle to the cruise port is included will be perfect. Outdoor pool is ok

Very good

Service very good specially at breakfast Sometimes a little bit crowdy

We like this hotel. The location is convenient, the staff is very friendly, the pool is nice, the breakfast is good but it need to include more fruits. The room needs some update. Overall I would come back.

Disappointing

The room was clean and the staff was very helpful!!!!

Superb

The Breakfast was awesome If the rooms were clean every day