Thompson Denver, by Hyatt

The hotel was not dog friendly at all, you can’t take your dog to any of the restaurants, not even their outdoor patio because they have not designed it per city code!!!! The rooms are tiny and they don’t change sheets until the fourth day. The in room food order was ok and their valet is expensive but helpful. Their front staff can only say sorry without coming with a resolution. Don’t waste your money and go to another hotel. They didn’t even have a bowl for dogs! So much for a dog friendly hotel

Great location. Super clean. Nothing.

Everything was over priced. Spent $500 to be at a hotel for 19 hours.

This hotel is a scam! It is overrated for the price. Sunday night they had a DJ party on the 6th floor supposedly for guests but the party got flooded from outsiders and there was no hotel management or supervision to control it. It got so noisy that we asked to be moved to another room. The lobby area was also full of young people that were very loud, obnoxious, and disrespectful. I do not recommend this hotel, except for the room which was decent.

Great location near everything downtown

Amazing accommodations and incredible staff

The restaurant and bar are a great place to grab a late dinner or drinks on your way out. The hotel was sleek and clean.

Great location, very nicely decorated, great bar, and delicious brunch.

I chose the Thompson Denver because of Hyatt's luxury reputation and expected a premium experience. Instead, this was the worst hotel stay I've had in years. From check-in, hospitality was nonexistent. We weren't greeted, and the front desk interaction consisted of little more than "Mmmhmm...name?" I also chose this hotel because it advertises itself as upscale and dog-friendly, yet no one acknowledged my dog or offered any of the advertised pet amenities. Our room smelled like urine, the HVAC never cooled despite being set to 63°, and the hotel had no fans available, forcing us to buy one ourselves. The shower had almost no hot water or water pressure. We also learned the room required leaving a key card in the wall to keep the power on, which is incredibly inconvenient when traveling with a pet. We met several other families walking the halls because their rooms were just as hot. Service throughout the hotel was consistently poor. A soda at the bar took over 10 minutes while the bar was nearly empty. The advertised Social Club wasn't available to guests, and inquiries about the restaurant were met with indifference. The most disturbing part came at checkout when a man made vile, explicit comments to me outside valet before walking into the hotel bar. My son immediately alerted staff, who did nothing until he confronted them a second time after becoming physically ill from the incident. Even then, no one checked on me or made any effort to ensure my safety. DO NOT RECOMMEND!

Friendly and attentive staff. Nice bar on site. Rooms are clean and spacious.

Smell was awesome clean rooms restaurant delicious

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Superb

Nice corner room although not as big as corner room previously. Nice after dinner drinks outside. Soap dispenser in bathroom was empty

Very clean

Very clean, beautiful atmosphere

Exceptional

Location was great, staff were welcoming and very friendly. Room was light, bright, clean and had a great feel to it.

Exceptional

Staff was nice Room was small, dark and extremely noisy with machinery. Sleeping in this room was reminiscent of being trapped in a ships hold. We expected more from a so-called luxury hotel, as we certainly paid the luxury price.