MGM Grand Detroit

House keeping was awesome & professional

Very clean and professional…

The casino was clean and nice, the rooms were clean but ac didn’t work and they are understaffed. Check in was awful got to the hotel at 11am yes check in was at 4 but we went to the front desk let them know we were here. 6pm comes around still no text our room was ready. So we go to the front desk and they tell us they don’t have a room for us. Over booked. I said we were from out of state so she went back to talk to manager and “found us a room” the room was 75 degrees and ac was not working. Thankfully the next night they were able to switch us to another room.

Everyone with high expectations will be very happy with a stay at the MGM Grand of Detroit.

Great staff and exceptionally clean rooms and property

Microwaves should be available 24/7 in the lobby to warm food if they are not in rooms. I should not have to pay to use a microwave in such a hotel. Other than that, perfect visit and staff.

The casino was fine as expected. The available restaurants were good however, the hours available limited. Overall, our accommodations were good but I’d argue about their definition of a king size bed. Also there was no literature about the city, must see or occurring events. So do your own research. The high point of our visit was the excellent staff.

clean n/a

We only stayed for the night but the room was clean and had small water bottles offered complimentary. The Complimentary valet was a nice perk as well. Their fitness room is exceptional as hotel gyms go. We didn't go in the pool but it looked spacious and clean.

The property definitely showed that the rooms and common areas are in need of renovations. Many of the exterior doors and walls on the “concierge “ level had a lot of scuffs, shoe scrubs, and paint damage. The interior of the room was mostly clean, but dark. The bathroom was a good size with a huge shower and footed off water closet which was nice. The AC would not get below 70. Also had to call guest services two nights in a row for the same group partying on the other side of the thin walls. Overall the staff seemed less than enthusiastic, but I’m also comparing this MGM property to the ones I normally stay at in Las Vegas. Probably won’t be back as it was a very different vibe and less than impressive. Probably stay closer to central downtown where things were a bit livelier.

Front check in to check out excellent. Casino was fun and loved all the non smoking area. D-Prime staff and food was perfection!!! Valley parking was fast and professional!

Room was clean staff was good , 3 star bed 2 star bedding 1 star pillows definitely not a 5 star hotel

The 1st room assigned to me had a bad smoking smell but was reassigned a second room which was OK. Had to make sure I waa not charged with incredential cost for someone else.

😁

Very good

Exceptional

Exceptional

Everything else was great..

From the free self parking, check in, and wonderful room. Everything about our stay was excellent. Our first time to Detroit and the MGM. We shall return!

Lots to do My make up mirror was broken, restaurant not accesible to minors