Wyndham Garden Elk Grove Village/O'Hare

Exceptional

Needed a “last minute” room and Wyndham came through! Helpful staff, clean facility, room was perfectly nice!

Very nice, restful place. I arrived too late though to enjoy a drink or eat something. Breakfast in the morning was very good. Coffee was excellent.

Staff was very welcoming

An airport hotel little far from anything. A bit old and tired.

The rooms were clean and the hotel was quiet. The floor was quiet at night which is always nice. Mt biggest issue was the location. Not the neighborhood I would want to stay in but it did the job for one night. Was about a 12 min drive to the airport and easy.

It was cool. Fairly updated lobby. Rooms were dated but ok. Staff was distracted

The overnight attendant was amazing. She was welcoming and made sure we had a great stay. She managed to keep our group together. There was no belay was the only disappointment but the stay the room the customer service was all amazing!!! 10/10 highly recommend

The room was clean and comfortable. The staff was friendly, and the availability of a restaurant onsite was convenient for breakfast.

The staff was wonderful and very helpful. I was very disappointed that my television did not work. It was late when I arrived (I had been traveling for two days) and just wanted to download my head but it didn't work. I was told the televisions are old, well, that means, maybe change the televisions? Otherwise it was okay. I was grateful that we could order breakfast very early in the morning.

Rooms were clean, staff was kind and helpful, food at the restaurant was delicious, especially the wings.The air conditioning was great.

Just your average hotel, unfortunately. During our stay, our room had no hot water in the shower, and the refrigerator was not working. These issues made our stay less comfortable and were disappointing. The hotel member was friendly and apologized for the inconvenience.

clean

Location was the only bad thing because I couldn't see anything in walking distance. Room itself was okay - no bathtub so it's hard to keep outside the curtain clean. No hair dryer or even if there was I didn't see one. Overall its not the worst place to crash out but also its not the fanciest place. You get what you pay I guess. It worked well for me.

We were there for two days and realized that the AC was causing the carpet to flood, we told the same lady and she acted as though it was a problem to take care of this issue, I assume that they knew this was an issue from prior occurrences. She then said she would let maintenance know, no consideration for what we have been going through, we had to hand wash and hang up our footwear that got wet as you had to pass through it to get to the other side of the bed. The next day we noticed that no one had address it and when we went to the front desk again the same lady was there and we let her know that it had not been addressed, no apologies, she again just stated she would let maintenance know. At this point I would have thought that she would have offered another room. She had told my wife when we were too early that the hotel is completely booked, I have to tell you that neither parking lots were full until our fifth night there at which time we noticed that SUNCORP vans were in the lot on both sides. My wife and I had a late night visiting family and slept in one morning, There is more.

Amazing compared to the higher priced hotels! Super clean and fresh smelling. the staff was so friendly. Free parking was also great!

Good

Close to a rental car place.

Nothing

It was clean and good to stay but the window glass are kind of dirty and hard to look outside. But it was closed to some store which really nice.