Springhill Suites by Marriott Erie

Room was nice and spacious, location was convenient. At a glance the room looked clean but my husband found a hair curler by the bed and the trash bin wasn’t emptied out after the previous guests. Thankfully the bed was clean.

The room was so big and fit my family comfortably. The front desk was very nice and accommodating. The pool was so much fun! all my kids enjoyed it. The whole place was clean and welcoming. The location to everything was great! there was no rug or anything on the slippery bathroom floor so we had to lay a hand towel down so my kids didnt slip getting out of the shower. the shelf in the shower were too narrow and angled. The pillows were way to flat and there weren't enough.

Amazing hotel. Great staff. Design and little things of the hotel is great.

Proximity to the hospital. Breakfast The tv for the sitting area didn’t turn so you could sit on the couch and watch it. And it was offset from the bed. So basically you had two TVs side by side.

Front desk staff is very helpful

Very impressive

I booked this hotel solely for the reason that the description claimed to have EV charging available and this was my first actual trip with my new EV. Upon arrival I find they have no chargers whatsoever. The desk clerk said they were removed months ago and that she has repeatedly asked to have the description updated. She did help me find another hotel and allowed for a free cancellation so that was a plus. However, it turned out the replacement hotel had Tesla chargers what would work only on Teslas, regardless of whether you have the adapter or not, so I had to go to a shopping center and find a public charger. All EV owners, call and be very specific about your needs and be aware of the lack of knowledge from most of the employees regarding EV's.

Nice, Room was nice and spacious, about 10-20 mins from everything to do in Area. Breakfast was good, very packed everyday. lots of restaurants near by.

Very pleased with my stay.Everything was clean, friendly staff and the breakfast was so good

The hotel inside and out was very nice and well kept. The lobby was very nice and had a cozy feel. The staff was friendly at check in and check out. The room & setup were nice and the bed was comfortable, but some of the outlets didn’t work, there were only outlets next to one side of the bed not both, the lighting in the bathroom was very dim and the shower caulking was moldy. The area around the hotel was very nice also. Lots of restaurants and shopping.

The room was clean and spacious. We had two queen size beds plus a desk and a sofa. One thing it lacked was to put actual bags in the garbage cans. Did not care for the quality of the breakfast. But it was real close to any other restaurants to go get your breakfast. The pool was nice. Overall, our experience was wonderful.

had problems with the door lock that the staff did not resolve.

Love the location and the breakfast was good!!! Our room was in a little disarray but we made do would definitely stay again. The kids had a blast in the pool.

It was close to the lake, restaurants and stores Housekeeping every other day

Gym roof was leaking, mold in bathroom. Kind of run down but overall was clean and comfortable.

Stay was great

Every other day cleaning

Start was very friendly, polite and helpful. Workers there were constantly doing things and keeping the hotel nice as well as helping people. Breakfast was great and always filled. Room and entire hotel were very clean. Would stay again

The staff at the desk were very helpful and nice. Unfortunately our toilet handle was broken, they came to fix it and after 2 uses it broke again. I told them about it again and it never got fixed or replaced. When we arrived the room did not appear to have been cleaned. There was candy and garbage on the floor, shower had debris of something on the floor, there was a crushed partially drank coffee in the pull out couch and the sheets smelled funky. We brought it to the desks attention. They said they will have housekeeping attend to this but when we returned that day, the stuff was still on the floor and we had a stack of "fresh" linen on one bed and had to change the bedding ourselves. Staff were very polite and nice but there didnt seem to be any follow-through with the cleaning or toilet being fixed. After notifying the desk 3 times we gave up. We were told we would be refunded or compensated in some way but never received anything. Maybe I should have made a bigger stink but was trusting the follow through would be there at least for cleaning the room or switching us rooms.

Clean, friendly, loved the pool and breakfast. Excellent location Nothing!