Valley River Inn

Super nice staff, clean property, perfect location. The trail by the river was beautiful to run early in the morning. The gym was well equipped and clean. The pool was warm. The restaurant food was mid - but the server Shelby was fantastic. Would recommend and would absolutely love to stay again

Wish there was a hot tub. Young staff and customer service (beyond the front desk people) was inexperienced. They are pleasant, but service was weak.

The property is right on the river and the bike/walking path is easily accessible. The fitness center has everything you need, too. The room was very clean and housekeeping came every day. The staff were friendly and helpful. The lobby is gorgeous and very inviting. There are many cozy spots around the hotel to relax or read a book. The store in the lobby has a great variety of snacks. There is a riverfront restaurant in the hotel that is nice and delicious.

Very Pleasant Property With An Excellent Resturant

Our room was clean, quiet, beautiful and filled with everything we could need. We chose a river view room and were thrilled with our view. It was so peaceful. The restaurant was a delight. The facilities are current and very clean. Service was excellent.

The hotel was nice. I definitely suggest getting a river view as it is beautiful. Traffic from the fwy. was a little loud so maybe shoot for a room further away. I loved the restaurant!! The food was great and the staff were awesome. Macayla and Harrison were so sweet and really took great care of my dog and I.

I that u could get to your room though the porch

Location is great for riding our bikes on the trail along the Willamette river just outside the hotel.

He even told me the flight number i would be on and my name. Noone showed up, when i called again, i talked with a different guy who informed me that they had no shuttle after 8pm. Then i explained what had been told to me and he just kept repeating, that I would have to find my own ride. We argued awhile and i ended up getting a taxi. So they did NOThing to help me. I was booked again in 2 weeks, needless to say, i CANCELLED my reservation for my return.

The property is beautiful

Excellent

The restaurant is wonderful and the room was very comfortable. I always choose to stay here when in Eugene

Loved the service from the staff were very helpful, room was very clean and spacious, but do wish the provided towels in the rooms were a bit bigger or at least size friendly

Nice property. The staff was very helpful. We reserved a room with a view (we thought) but when we checked in it wasn’t listed on the reservation. The food and service in the restaurant was remarkable. There are bikes to use and easy access to the biking/walking path. We didn't go to the mall but it's a convenient place right next door. The river was beautiful with all the Monarch butterflies around the landscapes. Next time I book this location I will definitely book a river view and recheck my reservation.

Room on river side are excellent with a very nice dinner

I was in a room with a connecting door. When the people were talking next door, it literally sounded like they were in my room with me.

I love the pool for my grandkids and everything else was also great.

Superb

Customer service from start to finish! Definitely would stay there again!

bathtub did not drain, no hot water in either sink.