Wingate by Wyndham St. Louis/Fenton Route 66

Right off the highway

Very nice and very clean! Great location and felt safe! Only downside was that it smelled like previously people smoked in it but was not a deal breaker for us

Very good

My debit card has 2 charges totaling 101.55 despite the fact I paid in full on hotels.com. the room itself had only 2 towels and 1 wash cloth for 2 people to share. When I asked for more, I was told there were none. No blankets on the beds, only sheets. Thankfully I had some in the car. TV didn't work, shower temp was all over the place, freezing then scalding hot. The breakfast was a joke. I specifically wanted a hotel with a hot breakfast. The eggs and sausage( only hot items) were luke warm and the serving area around them was really gross. Didn't want to use the utensils, because the forks, knives and spoons were in an open holder, handle down, so everyone handles the part you eat on. No milk for the cereal. Check in was a joke. They tried to authorize my card several times. Although they said it was being declined, I had to call my bank to have each of the $91 holds removed so I could have access to my money. 2 of the "holds" cleared my bank today, so they weren't just holds, they were charges. Now I have to file a dispute with my bank to have them removed. My 3 days there were definitely not comfortable. Wifi was very unstable, so I had to use my phone's wifi to work. Also, although the hotel is non smoking, it seems weed is allowed. Wreaked of marijuana all weekend. I wish I had just either paid more to go somewhere worthy of the money, or just rented a known ghetto motel for half the price so I wouldn't have had expected more.

Lopy not clean Bathroom no fan and the toilet not working good No tawells when you ask

Very good

The breakfast was not very nice, but everything else worked well for us.

We have stayed here a number of. times...mostly when it was Peartree. ... 1¹ stayed here a Fenton 17th and 5th Fenton Fenton is not ⅝but it's Hi I v Fenton Mmm?+a

Location is ideal for our activities. Reasonable price. Room key failed within 24 hrs of registering, had to make long trek to desk for replacement. Requested room service after two days of four day stay, wasn't done, had to request a second time to get fresh towels and wash cloths.

Breakfast was good Rates should be a little cheaper n they should offer weekly rates

The hotel and room were what you expect for the price. The enterance was not clearly marked and getting into the property could have had better signage.

Both locks on the door did not work. The coffee pot did not work. The person that was on duty. It was his Day. He had no one working with him, teaching him what to do anything it was pretty much lost. After this, I will not be back to Wingate

Check in staff at 6pm was great.

Exceptional

Good

Ok overall, location kind of sketchy

Very good

The man at the desk when I checked in was rude. The room stank , not very clean, and when my adult daughter went down to ask for more towels as there were 3 in our room and only 2 towels, she was told no because “you people won’t put your towels out.”

The bathroom wasn’t clean. There were several strands of long dark hair on the wall of the shower. There were also some dark spots on the tile in the front lower right corner of the shower.

I needed a place to stay. The carpeting in my room was damp. When I took a shower, black residue came off the bottom of my feet. When I was finished showering, the left water handle fell off! I sat at the desk to do some paperwork. There was a small Kuerig of sorts at the desk and I noticed the table had coffee stains, so I wiped it down before taking out my papers. The wipe became brown. There was a very thin sheet like cover over the bed. This was not enough warmth for me. The next morning I went to my event. I returned to the hotel afterwards and asked for a different room. I was offered the room next door. Before I brought my things over, I took my shoes off and walked through the room. The carpet was damp, just like the other room. I also checked the outlet by the bathroom sink as my daughter had a room in the same facility the night before where the the out did not work. It was the same problem with this room. I went to the front desk and told them what the issues were. The young lady was a bit indifferent. I asked for a refund, but she told me I would have to go through Booking.com. This place was not being kept up. The tub faucet and the towel hangers in the bathroom itself were rusted. Perhaps this is why the left handle broke off easily when I was just turning off the water. The main entrance doors were not automatic and there was no way to prop them open if you had several pieces of luggage. There were no carts in sight, and no offer of help. All in all, it was a very poor experience.