Extended Stay America Suites Cincinnati Florence Turfway Rd

Exceptional

Itchy, dirty

Good

very dirty hallways leading to rooms; smells like cigarette smoke, with guests smoking cigars right outside front lobby with sign reading no smoking within 100 ft; only packets of oatmeal served for breakfast, but coffee carafe was fresh before 9:30am. Shower/bath was an awful outdated 80’s splatter paint brown and carpet seriously needs to be replaced. Refrigerator was helpful - our second room refrigerator was rusted. Beds clean and comfortable and pillows were comfortable. We stayed 4 nights as all other hotels were booked. We had to take out our own trash to trash room.

I will recommend every for these hotel

Good

Very good

Good for the price

Great place, I really recommend it

I had to personally replace the shower curtain as it did not fit the tub. Stairwell was filthy dirty. Hallway smelled of smoke. The room needed to be painted/upgraded/new carpet. The only thing which appeared "new" was the mattress. Did not feel comfortable walking in or around the building by myself. Parking lot had trash all over it. Had to listen to traffic all night from the interstate which runs parallel with the hotel. The breakfast consisted of coffee and processed muffins, granola bars, and packaged oatmeal. The price of staying here definitely did NOT match what I had expected. I will never stay at this hotel again.

Awesome night sleep

I will list the pros first, because the cons need to be made clear. Pros: Kind staff. Suites have a microwave, stovetop, and full size fridge. That was a BIG deal for us. Now, the cons. The smell. Holy moly. Our room REEKED of cigarette smoke. To the point that now our car smells of it simply for our suitcases having been in our room. We have bought fabric refresher and air spray. There just are no words for how bad it is. The doors have no smoking signs on them, too. The staff told me they would spray the room down with a high quality enzymatic spray while I was out, which is why I didn’t cancel the remainder of our stay. My mistake. I did speak with the front office staff again when I checked out (our stay was only 2 nights total) and they told me they were going to be going through a renovation soon, which would address our complaint. Which is good for other travelers, but did not help us in any way. Once these renovations are complete I would expect this to be a much better stay. Currently, not so much.

Superb

Good water pressure. Comfy bed and pillow We asked for a handicap room on the first floor. Not available. The next handicapped room on the second floor, six doors down from end of hallway. Not counting the 25 feet from the elevator. Right smack in the middle of the long hallway. The only thing different from a regular room were the grip bars in the bathroom and perhaps wider for a wheelchair. A handicap person should be given consideration of not just the use of the restroom but how far they are asked to walk to get to the elevator. Can you walk from the elevator for about 100 feet to your room? Not if you have heart problems, bad knees, and asthma. Not seniors! We had to carry our luggage that entire distance due to an employee using the luggage carts for a delivery. The employee could have assisted us with our luggage before taking both carts for packages or made two trips and left one for paying travelers.

It was good for 1 night. Not clean lobby or halls

Poor breakfast

Location Poor breakfast

The place was very dirty and smelly. My room wasn’t clean properly has all over the bed sheets the floors with stains on the floors it wasn’t pleasant at all. I well not advise anyone to book that hotel . I left the same day and I made them refund my money.

Close proximity to the interstate.

This place needs upgrading. The carpet in our room felt sticky, and the refrigerator door had rust spots. The carpet and floors outside the room looked worn out and dirty. The door from our room broke off its hinge as we left to check out. They have coffee, oatmeal packets, and other grab-and-go items in the morning across from the front desk. There was a small sign on the kitchenette countertop stating that kitchen items are available at the front desk. They provide one small packet of dish soap per night. On the plus side, the countertops and bathroom were clean, and the room was quiet at night. Though the property is next to the expressway, it wasn't noisy at all. Also, the appliances worked well. We were able to buy groceries and cook breakfast and dinner. The property is near plenty of stores and restaurants, and there is a hospital within walking distance.