Belle Aire Motel
About Belle Aire Motel
Just 5 minutes’ drive from the Great Smoky Mountains National Park, this motel is located in Gatlinburg and offers complimentary continental breakfast and free WiFi. Gatlinburg Convention Center is a 4-minute walk away. A small refrigerator is offered in each of the traditionally decorated guestrooms of this Gatlinburg hotel. Coffee-making facilities are also included to give guests the comforts of home. Free parking is possible on site at the Belle Aire Hotel and Suites and guests can also relax on the hotel’s sun terrace. The entire hotel is air conditioned for added comfort. This hotel is 9.5 miles from the Dollywood amusement park and less than 15 minutes’ drive from the Dixie Stampede Dinner Attraction. Gatlinburg Convention Center is 3 minutes' walk from this hotel.
Amenities
- Breakfast available
- Express check-in / check-out
- Concierge
- Multilingual staff
- Smoke-free property
- In-room safe
Reviews
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There was no one at the main desk all weekend and the doors to the office were locked. There was actually no one working at the motel that I saw. We called a number posted on the office door to check in were given a code to enter the room. During our stay the motel charged us again for the room we paid for though Expedia. On our way home a second charge for our stay was taken out of our account. We have paid three times now for our weekend. No one answers either of the phone numbers for Belle Aire Motel. Expedia is trying to help get this straightened out but the motel isn’t answering when Expedia calls them, either. Hopefully we will get our money back. They are crooked—Belle Aire Motel. We won’t be going back.
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Disappointing
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Poor
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1st room had a strong pot smell, second room the bathroom had a continuous leak and at one point the entire facut hist fell off, vanity door was nailed shut and kept falling off
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The room smelted like water damage or pipe burst. I contacted the hotel with no response. Avoid this place
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Excellent location and customer service. Clean room and bathroom. Walking distance to all major attractions, stores, restaurants.
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Horrible didn't even stay walked in and turned around and walked out ..
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It an older property, inside is better than it looks from the outside.
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Very dated property. Staff was not on site. Remote check in.
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We didn’t even stay. The sink wouldn’t drain, the toilet wouldn’t flush and the door wouldn’t lock. Plus when we arrived the front desk person was leaving and told us to call another number that we had been trying to call all day. And she was very very rude.
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Close to town and activities
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The room had mold smell and dust in it. Felt like it was not cleaned properly. I was a solo traveler and reluctantly stayed the night. I wouldn’t recommend for the family/couple if you need a nice place to stay or can’t stand the mold smell.
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Good price for just sleep.
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Pleasant
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Water came out brown when we went to shower, paper thin blankets, pool that’s advertised is closed down, musty smell in the room, furniture was broken on edges, you definitely get what you pay for.
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No staff on premises. Had to call another local hotel front desk person that gave us a code to get into our room. Parking lot was poorly lit and seemed slightly dangerous. Walkable to strip but didn't like how dimly lit the area was. Would not be comfortable staying here solo and would not recommend to single parents or women. Seemed "dangerous" like drug area. Ice machine was unplugged and faucet in shower dripped. Was relatively clean in the room but didn't feel like a safe area even being walkable to strip.
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No pool or hot tub like the add said it smelt like mold. The worst hotel I've ever stayed in.
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Arrived late was able to check ourself into the room. Bed was great!close to town was able to walk to everything.
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Disappointing
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I gave one star only because it was a “free” stay. I used my Hotels rewards for the $. Arrived around Noon- only one car on the property. Office doors locked. But did have an emergency number to call. The lady who answered was very kind and stated she was at sister property and she could give us a door code remotely and go ahead and check us in. I expressed my concerns over the abandoned appearance and was quickly reassured the property was being remodeled. We were given room 123 the very last on the end next to tall grass and abandoned lot. The beds were very clean and comfortable. Appeared new. The bathroom sink did not drain. The bathtub had built up grim and black curly hairs. Dirt in corners. Carpet felt damp. Cold Air conditioner- but strong odor of mildew. The ice machine out of order- looks like since 1969! No internet. 2 solo female travelers- I did not feel safe- however did mange to doze off around 1:30am— to be startled awake by what I was sure was incoming bombs! 330am Garbage trucks all the way around the block. I feel bad about complaining about a “free” stay… but those hours of much needed sleep can’t be replaced. If are in need of a clean bed- then they had it… Guest BEWARE