Members-only rates
4.1 / 5 Great

Crossroads Inn & Suites

Crossroads Inn & Suites
Crossroads Inn & Suites – Gatlinburg, TN
Crossroads Inn & Suites – Gatlinburg, TN
Check in 4:00 PM
Check out 11:00 AM

About Crossroads Inn & Suites

Located 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness center is located on site and laundry facilities are available. The Gatlinburg Convention Center is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.

Amenities

  • 24-hour front desk
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Dry cleaning
  • Self-service laundry
  • Spa / sauna
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.1 / 5
Great 2392 reviews
  • Engine customer Oct 2026

    Excellent place to stay with a great view of the mountains.

  • Engine customer Oct 2026

    Ok place for the money. Walking distance to the whole strip which is nice, but no free breakfast which is a negative for us

  • Engine customer Oct 2026

    Very close to the main road great to walk to everything

  • Engine customer Oct 2026

    Would not recommend and will not be staying there again

  • Engine customer Sep 2026

    Rooms had not been cleaned, hair on towels, stained bedding and smell of mold. Changed rooms, wasn't any better. Homeless hanging outside the rooms, questionable safety.

  • Engine customer Sep 2026

    In the room where I staying I’m seeing cockroaches

  • Engine customer Sep 2026

    Staff was nice. They warned us not to leave food in car because of bears. Our neighbors didn't listen and a black bear destroyed there car window in the night.

  • Engine customer Sep 2026

    It was nice and clean and a great location.

  • Engine customer Sep 2026

    We really enjoyed our stay at Crossroads Inn in Gatlinburg this weekend! The room was clean, the beds were comfortable, and the location was very convenient for getting around Gatlinburg. It was a nice place to come back to after a busy day exploring. We had a great stay and would definitely consider staying here again!

  • Engine customer Sep 2026

    Stayed one night and loved it! Great location and was able to walk everywhere we went! Very spacious and clean room. Very quick check in and check out and staff was very helpful! Would stay here again next time we visit Gatlinburg.

  • Engine customer Sep 2026

    It was okay the images do not reflect what it actually looks like however staff was very nice helpful and accommodating.

  • Engine customer Sep 2026

    Very out of date

  • Engine customer Sep 2026

    Clean rooms. Convenient to everything. Will stay again

  • Engine customer Sep 2026

    Nice hotel, comfortable bed and very clean

  • Engine customer Sep 2026

    Location

  • Engine customer Sep 2026

    Nice clean place to stay while enjoying Gatlinburg.

  • Engine customer Sep 2026

    The room was cleaned, but had a stale smell to them. For the stay it was nice amd convenient to everywhere we were going.

  • Engine customer Sep 2026

    We got a suite and the room was very clean, the fella at the front desk was very nice and the property as a whole was extremely clean for the price, parking was easy and I love that it was right at the entrance to gatlinburg and you could walk from the hotel to the strip and shop I would definitely stay again

  • Engine customer Sep 2026

    La habitación está grande y muy cómoda 100% recomendada

  • Engine customer Sep 2026

    Good spot in downtown

Frequently asked questions about Crossroads Inn & Suites

Does Crossroads Inn & Suites have free Wi-Fi?
Yes, Crossroads Inn & Suites offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Crossroads Inn & Suites offer parking?
Yes, Crossroads Inn & Suites offers free parking on-site.
Does Crossroads Inn & Suites have meeting spaces, conference centers, or conference rooms?
Crossroads Inn & Suites does not list dedicated meeting or conference facilities. For business event venues in Gatlinburg, see business hotels in Gatlinburg.
Does Crossroads Inn & Suites have a fitness center?
Yes, Crossroads Inn & Suites features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Crossroads Inn & Suites located, and how walkable is the area?
Crossroads Inn & Suites is located at 440 Parkway, Gatlinburg, TN 37738. With a Walk Score of 61, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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