Crossroads Inn & Suites
About Crossroads Inn & Suites
Located 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness center is located on site and laundry facilities are available. The Gatlinburg Convention Center is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Very nice staff and great location
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Room was nice,couch and bathroom wasn’t up to par with the room
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Love to stay here place is convenient for walking the strip in Gatlinburg close to food and shops easy to get to rooms are spacious and nice
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Nice for the price point. Room was clean. Was a non smoking room and smelled a little bit like smoke. But overall good value and great location.
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Our TV did not work, but we had the best time at the pool and being in walking distance to downtown. Would definitely stay here again!
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Staff was nice, room was hot and even with the ac on the lowest setting
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We had multiple small bugs and flying gnats. Musty smell. It is located in a great central spot.
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Room clean and everything was nice. Most staff was good as well.
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Our room was very clean. The staff was excellent! Very friendly and approachable. Air conditioning and pool were awesome. We were pleasantly surprised. It doesn’t look the greatest from the outside. So I thought we would end up with a dump! Not at ALL!! See yall
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Location was great. Price was right. It could have been a touch cleaner but overall it was fine
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I like pool, bed comftable, hot tub, but the staff at desk was not friendly!!!!!! Had to go to do my cards twice, very rude man! Never had to do cards so much..... especially being on 4th floor!
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I was happily impressed with the comfort, cleanliness, and softness of the sheets. Great price! Conveniently located so you can walk everywhere. I will be back
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It was clean and in an ok location
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It was a nice property and the rooms were spaces, but very outdated. Staff was helpful and service with a smile.
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Great stay
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The room was good just needed alittle better cleaning and touch up paint. The smart mirror was not my cup of tea but it maybe someone else's. The staff were kind and the families we saw seemed to enjoy the pool.
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Great location to access Downtown
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The room was updated and clean. The kids loved the pool. The location had cool options nearby. The two sinks were very handy. Would stay here again
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Room was disgusting. Everything is damp including the air, sheets, towels…it’s musty and smells. It was obvious that the bedding was not changed and just lint rolled. We watched the housekeeper go room to room after checkouts, not removing bedding which wasn’t surprising. The pool has dirt, leaves, bugs and debris in it. It’s an outdoor pool but doesn’t look like they regularly clean it. They don’t offer breakfast any longer either but their rates are still the same. The only pro is that it’s by a lot of things. I’d check out a different place next time as I felt dirty from being in there.
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The room was clean & the staff was very helpful.
