The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
About The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Located right outside Great Smoky Mountains National Park, this hotel is located in Gatlinburg and features a multi-level indoor pool and a full-service convention center. Free WiFi is available in public areas. Every room at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg features a balcony, along with a 42-inch flat-screen HDTV with premium cable channels. A small refrigerator and a coffee maker are also included. The Vista Grill offers southern-inspired cuisine for breakfast, lunch and dinner. Guests can enjoy drinks and appetizers at Firefly’s Patio Lounge. Guests can work out at the on-site fitness center. Over 25,000 square feet of flexible meeting and banquet space is available at the hotel. A 24-hour snack shop and laundry facilities are also available for guest convenience. Dollywood is 10 miles away. The hotel is located on the Gatlinburg Trolley Route, offering easy access to downtown Gatlinburg.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
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Nice location. Beautiful views. Excellent customer service. Rooms need updated
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Great place to stay in Gatlinburg!. room was clean and spacious, Food in the lounge was delicious. Having the trolly was super nice, no need to look for parking or pay for it. The only down side was the coffeemaker in the room and the lack of coffee and creamer to use it. However, we would totally stay again and again.
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Perfect location away, but walkable, from the main road.
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My stay was excellent..I loved the location clean room..good staff..I would recommend anyone to stay there
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Our stay was ok but we had to cut our trip a day short due to the extreme heat making us sick. We discussed with the front desk about leaving a day early and could we get a refund. We were told it wouldn't be a problem but we'd have to go thru expedia since we booked that way. When we did that and expedia reached out to the hotel, they said there were no notes of us leaving early and absolutely no refund would be issued. Just very disappointed with the disconnect with their staff and documentation.
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Beautiful place to stay
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Staff was not super helpful.
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Overall the hotel is ok, it has great views and the service is really good.
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It's very expensive to stay at the hotel but you get your money's worth . I highly recommend you buy your drinks at the regular store then bring them in if you don't you will be paying 5 dollars per drink. The food at the hotel is really good especially the play by the pool. You will see bears outside the gate so do not keep food in car or drinks
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the staff was great the views from the property were amazing the restaurant on site was very good wait staff were top notch no complaint very good chance it you stay here you will see bears we saw 6 in a five night stay
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Very expensive, you pay 18$ a day to park and if you wanna sit on the balcony to enjoy the views bring chairs because there are none. The only 2 things I didn’t like! Oh and the hill to get to the property is very steep and very sharp turns!
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Hostess at the restaurant was rude! Hotel is dated and is not very clean. We got a king suit- paid $300/nt there was crumbs in the couch and shower was dirty. Rooms were not comfortable Shower and toilet area is very small and has no fan. Views were nice from the 13th floor. Waitress at the restaurant were also nice- but the hostess for breakfast was the rudest person! And needs classes on how to treat guests! The hotel isn’t worth the price. (Stayed July 1)
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Room a bit dated, which is understandable since building from 1976. Good restaurant and bar. Overall, an excellent stay!
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Everything was excellent!
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Great property! Ideal location!
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Otherwise it was a ton of fun to to stay at and have the amazing pool. Our kids loved the easy access to the tram and the fun view from the middle of the hotel. Overall, it was a very nice experience.
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Great pool
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I love it!!!!!!!
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Loved this hotel! The views are beautiful - the rooms are comfortable, and the location is private but close to everything. Traveled with two kids and would stay here again!
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We had a mountain view double king bed room with a balcony. It was spacious and the view was great from the 11th floor. It was nice and quiet. I wanted to sit on the balcony and drink my morning coffee but there wasn’t a single chair out there (kind of strange). The rooms could use a little updating because there are some weird things like the wooden door to the cabinet the mini fridge was in opened one way and the fridge opened the other way so it is hard to get in there. The beds were comfy and we slept well. My tween son loved the pool so that was a nice bonus. We ended up there every night (open till midnight). It was a good way to wind down after our days out in nature. The restaurant by the pool was not very good so I would recommend just getting a drink there and eating elsewhere later. We liked it so much that we ended up back there for another night at the end of our trip, on 5th floor that time. That night was just ok because for some reason the place was overrun by teenage girls screaming in the hallways after midnight and before 6:30 a.m. with no parents anywhere in sight.
