Tilbury Inn

The hot tub is very enjoyable. Time to relax and recharge. There is no ice machine or no vending machines

The room is clean and hot tub was great No ice machine no vending machine

I loved the Jaquzzi in my room and comfortable king bed. The air conditioner worked so well I had to turn it off Because I was Freezing - this is not a complaint. It was 100 degrees f outside! It was mostly positive. The only thing I questioned later was when I checked out. I went to Let them know I was leaving- i kept extending the stay by the day. When i let the office attendant I left the room clean, I collected and dumped the ttssh. With the exception of washing the towels and the bedding - obbously. When would I be getting my $100 deposit back she said what about if 40 and you take 60 ? I feel so stupid now because there’s no reason for her to keep any of that money because that’s it. I ruined something which I didn’t said OK and I just walked out. I was stunned. That’s a little questionable. I read another review somewhere else that someone also complained about the same thin happening to them I don’t think these people know what the security deposit really for? Unfortunately for me It was a very difficult time emotionally and financially for me. Adele blindsided, but my husband been cheating on me and filing for divorce and cutting off all Financial support.

The shower was nice and i appreciate the microwave and fridge in the room It had multiple lights that did not work and some outlets. One of the lights kept flickering to the point my boyfriend had to move it because i have epilepsy

Exceptional

They need to be and at least try to be nice

Location was great and room was good. Only complaint was when I entered the room was so hot ac wasn’t on.

The sheets were dirty. Bugs crawling on the walls. We asked to get two clean sheets due to having an infant the front desk lady did not want to give us two sheets so we told her we were not going to stay. Very rude staff. I didn’t like nothing

No wi fi for laptops just cell phobes

Exceptional

Nothing

Good

Very good

Staff could have been a little more nice or kind

Very spacious room for my family of 5, the babies had their own space to play with their toys and it wasn’t crowded. Rooms look like they may have been upgraded not long ago, i appreciated that. The room vinyl floor was disgusting. I normally always make sure my family has socks or slippers when we stay in hotels but when my toddler lifted up his feet after a few mins of no socks his feet were black. They could have done a better job mopping. Morning after first night stay we needed more towels. The lady at the front desk questioned me if i had 4 already. I was a bit annoyed, because surely for a family of 5, 3 of them being 11 & under, you need more than 4 towels. They were also really weird with room deposit, they said it was $20 cheapest room deposit I’ve ever heard of. And when my husband went to collect it, the lady asked for a $5 tip. That was a joke.

Worst hotel ever. No parking, there are 5 spots, I had to park half block away on Colorado st. I booked a double bed room cause it had a couch that I wanted to sit and watch tv, and they gave me a single bedroom she said cause I am the only one staying. I asked if there was a nice chair, she said yes…..there was not. I said this work, and she said we just sold the double bed room so this single now is all we got. The single was a separate building the size of closet next to their laundry room. Worst stay ever!!!!

Exceptional

Good Strange they had to have a cash deposit

Exceptional

Exceptional