Clarion Inn & Suites Grand Rapids Airport

One of the outlets by the bed didn’t work. Many hotels have usb ports in the lamps, but since the one outlet didn’t work I had to plug our phones over by across the room rather than on the nightstand. The power strip I plugged the phone chargers into had tape over 2 outlets and at that point I was just hoping it was safe to use. There were a few places with holes in the wall and it just looked run down. When I pulled the blankets up to my face, the sheets smelled like men’s cologne. I’m hoping they washed them between uses! They appeared clean, but usually hotels have a neutral detergent.

It was a quick stay so the hotel was sufficient and safe enough but I would not stay here again. Beds were ok, pillows were not. The towels didn’t feel clean. The staff was very attentive and polite. The breakfast was good but the eating area was not the cleanest.

Superb

Nothing It’s pet friendly but no where to let the pet actually out

Q-tips on the floor from previous individual that were hidden but not cleaned up.

Very good

There isn’t a arcade and the washer was not working no vending the lights in the bathroom over the sink would just go out the door keys just stop working randomly was able to sleep but lots of stuff wrong with this places looks nothing like the pictures

The price was ok. Rooms smelt damp and smoky. The parking lot was full of potholes. The property just look rundown and unkempt. The rooms were extremely dark and empty… pictures or any type of decor.

Pleasant

Exceptional

The price and the rooms need to be renovated with a deep clean

Staff was wonderful and location The price and the rooms need to be renovated with a deep clean

Rooms were outdated no lighting hardly outside of motel was just a trash heap never stay here again

Friendly staff, Pet-friendly, Outdoor pool

Nothing It seemed to be an issue calling the day before.To see about checking in early for starters. I showed up the keys didn't work to the room. The first time I went to the room. The facility is dirty. There's cigarette butts outside all in front of the building. There's trash out there.There's homeless people sitting out in front. There were broken beer bottles at the bottom of the steps going from the second floor down towards the pool, which there was trash all around the pool.There was trash and cigarette butts.All at the bottom of the steps coming down towards the pool. Breakfast in the morning is a joke. There's a little bit of biscuits and gravy a small PAN of eggs and link sausage And it was empty by seven thirty when I went down there and I had to go ask if they would refill it.So that I could get some breakfast. I had to unplug a lamp next to the bed. To be able to plug my phone in because there was no other outlet in the room that I could use. When I first walked in the room and walked in the restroom. The towels that were left in there. Or what would normally be a little bit bigger than a hand towel? Basically. And then the shampoo and conditioner and body wash. We're half empty used ones from, i'm guessing somebody else. I explained this all to the front desk, and it just didn't seem like a phase. Dumb, the one guy at least gave me new shampoos and soaps and stuff, and then I had to go down again to get actual towels. I would not recommend this hotel to anyone.

The hotel floors where our room was, it was dirty not vacuum at all!!

It seemed to be an issue calling the day before.To see about checking in early for starters. I showed up the keys didn't work to the room. The first time I went to the room. The facility is dirty. There's cigarette butts outside all in front of the building. There's trash out there.There's homeless people sitting out in front. There were broken beer bottles at the bottom of the steps going from the second floor down towards the pool, which there was trash all around the pool.There was trash and cigarette butts.All at the bottom of the steps coming down towards the pool. Breakfast in the morning is a joke. There's a little bit of biscuits and gravy a small PAN of eggs and link sausage And it was empty by seven thirty when I went down there and I had to go ask if they would refill it.So that I could get some breakfast. I had to unplug a lamp next to the bed. To be able to plug my phone in because there was no other outlet in the room that I could use. When I first walked in the room and walked in the restroom. The towels that were left in there. Or what would normally be a little bit bigger than a hand towel? Basically. And then the shampoo and conditioner and body wash. We're half empty used ones from, i'm guessing somebody else. I explained this all to the front desk, and it just didn't seem like a phase. Dumb, the one guy at least gave me new shampoos and soaps and stuff, and then I had to go down again to get actual towels. I would not recommend this hotel to anyone.

Room smelled like cigarette smoke. Looked like black mold growing in the bathroom. Holes in the walls in the room with poor patch job. Hallways smelled like marijuana. Outside the hotel there was trash all over the ground. Outdoor pool was very nice. Breakfast was okay.

Room was clean for the most part. They should probably replace mattresses, they're not very comfortable, especially when you're pregnant, you kind of sink into the mattress.

Very poor