Econo Lodge & Suites Grand Rapids Airport

I love how my room was like a little apartment, spacious and clean. Having a small ‘kitchen’ counter with a stainless steel sink and tall faucet outside the bathroom was critical for this traveller. Most bathroom sink faucets are low and short… tightly built with no room to barely wash hands let alone a travel mug. The tall faucet in the extra sink outside the bathroom was a lovely touch, whoever designed these rooms should be rewarded. Will definitely return and become a regular at this lovely place.

There were wifi challenges

A cheap room close to the airport

Front staff was friendly. No one at front counter much of the time. Had to wait 15 minutes to check in. No internet. No room phone for wake up call. Hotel definitely needed a face lift!

This place is very old and not upgraded. Basically clean but I wouldn't sit on sofa.

Staff were very friendly and helpful. The room overall was not clean, nor were the towels originally when we arrived. Big light brown spot on a couple of them. Found bug guts smeared on the wall. Several other minor spots where things just weren't clean. Parking was fine, breakfast was simple but fine (couple of days very fresh and delicious bananas). First night we were there, woken up around 5:00 am for an ice machine that kept running without end. In the end, I'd rather have paid more for a better hotel.

Poor selection of items on breakfast bar.

Our 1 night stay was quiet and was close to shopping. The breakfast was good and filled us up for the next leg of our trip.

Bathroom was not clean, and the paint in the bathroom was peeling. Beds were hard as a rock. Walls very thin and could hear people in the halls all night. Toaster was broken and didn't work for bagels in the morning. Juice was watery and didn't taste right. When it was time to check out, there was a basket by the front desk that said to just drop your room card in and no one around. I didn't feel comfortable doing that, so I had to wait for 15-20 minutes for the desk clerk to come back.

Thank you for the hospitality. I love the food served for breakfast. Thank you for extending my stay for 1pm checkout on such short notice.

I normally never leave a review. When I arrived, I had to wait 15 minutes for the worker to show up. It was about 4:30 in the afternoon and no one was there. I noticed him arriving in his shuttle. He then checked me in, and I proceeded to my room that was not even cleaned. The bed was torn apart, and it was hot and muggy in the room. He changed me to a different room which was mediocre. I paid for a king size bed and ended up getting a queen size room. And he did not even offer to adjust the price of the room. The gentleman told me that my debit card would be charged a $50 security fee, which would be reversed the next day. It took an entire week for those charges to be reversed. And this was on a Tuesday. I am just very disappointed with my stay at the Econolodge. Oh, and I also tripped over a rug that was in the hallway. I walk with a cane and that could've been very catastrophic.

We have stayed here before and thought we would again. We had to change our stay date and asked to change the date way ahead of time but they wouldn't let us change it! Another hotel had no problem doing that for us. We will never stay here again!

. We checked in, and within 30 minutes, we checked out ... we could not stay there. . Phone in room did not work . Internet in room did not work . Bathroom faucets were not attached to the sink, making it hard to use . Bottom of the bathtub was discustingly dirty and discolored . There was "human nose discharge" smeared on the wall by the t.v. . The pop machine (in the hallway) was out of order . The air conditioner (in the lobby) was out of order . The exterior (when you first walk in) was filthy, and with much missing paint. . The overall first impression of the room, the hallway, the lobby, and the elevator was completely dirty and / or in disrepair. . We will ask for a complete refund.

Location, close to airport My pants went missing after they cleaned our room

Close to highway and airport. Could use a little updating.

Room was ok, we couldn’t use the pull out bed couch because the sheet was absolutely stained. Bathtub was sticky and stained, bathroom had no ventilation, front desk person didn’t seem to care and was sleeping on the couch 99% of the time we saw him. Overall, I’m glad we were out doing things instead of being in the room.

The AC ran all night long but it was so hot in the room. When I pulled the toggle up for the shower, I thought the water spout was going to come off. Everything that could’ve been watered down on the breakfast bar was (the orange juice didn’t even have a hint of orange flavor in it).

Staff was helpful and friendly

Parking was good, got to park right outside the door. Room was clean enough the shower floor was a little worn out looking though, but the rest of the room was great. Devided living and bedroom so that someone can stay up and the other can go to bed without being bother by the light of the TV. Staff was friendly enough although a little hard to understanding. Breakfast was good, but no protein only carbs and some fruit.

We stayed at this hotel many years ago a few times and it was a nice place to stay. We will never stay here again.