Spark by Hilton Grand Rapids

...okay

Nice place will stay again TY

Very good

The room was clean. The hotel was quiet and well kept. NA

Our handicap room was taken. We were offered another room that had a walk-in shower. However, the seat was 6 feet away from the showerhead. There was no handheld shower. There was no coffee pot in the room. The staff and the manager were very professional and kind. We did not make a complaint. The breakfast was very good. Overall, it was pleasant.

Love the staff. Air conditioning was good. Could use a microwave and needs some work in the bathroom. No where to put your stuff but on the shower floor. Yikes. The room was clean though. And everyone was very professional and helpful. The breakfast was nice.

We stayed here for one night and it was okay for the price for the one night. We booked a room with 2 queen beds but we were definitely given a room with 2 double beds, so that was upsetting. We also had a spider on the ceiling and then another big bug on the floor (alive). The shower came with shampoo, conditioner, and soap, although the shampoo in our room was empty. The rooms are also quite small, we had 3 adults in the room and it was a bit tight, but for the price we paid it was okay. The location is good, close to anything you need. The breakfast is underwhelming, just bagels and cereal, but better than nothing. The front desk staff were good and always there when we needed something.

Good

The staff was lovely, and the general lobby area was very nice! The rooms were somewhat run down but overall it was decent

Elevator buttons didnt work, pubic hair not cleaned up in room.

Staff was amazing! They allowed us to check in early and were super helpful and friendly! Hotel was super clean and the continental breakfast was great!

The room was moldy smelling. Everything felt damp. The staff was nice. The hotel was fine for a quick road trip stop.

There were some issues with hotel like a day housekeeping didnt do room as they should. Asked question about bathroom but never got an answer to issue.

Super easy check in, even late at night. Room was clean and updated. Bed felt great!

The breakfast menu is okay, they should serve fresh bagels. Bagels seems to be frozen and not fresh. It doesn't take nuch efforts to serve fresh bagels and breads. There were no breads at all. Good thing in breakfast was boiled eggs and farm fresh yogurt.

There were no dressers, just blocks of fake wood (which were large like a dresser), but just boxes. So you unpack your clothes and put them in the box that is open in front. There is a night stand, but no drawer. Our deadbolt wasn’t even close to where the bolt would lock into. The shower door was askew and didn’t close all the way. One night, some woman was knocking on doors (in the middle of the night), and when we called the front desk, they told us they couldn’t do anything. And I understand that they aren’t security, but we shouldn’t have had to put up with her knocking on our door. Soshe kept knocking on our door. And our deadbolt didn’t work! I was expecting more. We will not ever stay there again.

We stay here when we're in town with our dog. The hotel is clean and updated, the beds are comfy. The staff is always friendly and attentive. I didn't give it five stars because there's usually something slightly janky, like this time the pocket door to our bathroom was off track and we were too tired to call and ask someone to come fix it, so we just dealt with it. The grounds around the back, where we walk our dog, is a bit rough, with an unmaintained volleyball court and stacked storage containers. But overall we appreciate our stay.

Hotel was just the perfect stay for me and my family. Room was clean and nive and cool.

Wonderful environment! Bed wasn’t the comfiest but it was okay!

Nice staff. Clean room and hotel. Inly complaint is that by the time I got Togo to breakfast there was no caffeinated coffee left but that's not a big deal. Would definitely recommend