SpringHill Suites Grand Rapids Airport Southeast

Exceptional

Had everything I needed for the stay, including an ironing board and iron. And although the swimming pool was very small, it was a welcome amenity. The grab-and-go food selection could’ve been more diverse. I needed some lunch, and although there was a fairly ridiculous selection of ice cream products, the only real lunch option was microwave ramen noodles. There are so many nutritious and easy microwave meals options nowadays!

Bad

Nothing add’l to add

Newness Breakfast was not earlier served. 6:30 too late

Exceptional

Love the layout of the rooms.

The room was spacious. It was nice to have the couch/extra bed separated by a wall, provided some extra privacy.

Food was lukewarm at best. Not very good.

I will go back again because the room was clean and spacious, breakfast was good, coffee are plentiful. Staff were also attentive.

Not impressive Varity

Clean room, beds not too hard not too soft just right for me, parking free. Staff was very friendly and helpful.

Bed and room. Asked for a room with a walk in shower handicap accessible. I got a wheel chair accessible with a low uncomfortable bed and a tub with bars.

We stayed at the property bc it is close to the airport. There were multiple high school boys sports teams there the weekend we were there.so the pool and workout room were completely full and not available for others to use and lots of running and yelling in the halls. There was only one working elevator so we took the stairs. The biggest issue was that there weren’t enough pillows. We had a king suite with 4 people and there weren’t any pillows for the trundle. We asked the front desk and they said they had given them all out. We checked back the second day and they said there out be any until after we checked out. They tried to help and gave us blankets to roll up but pillows seem like a basic amenity. The staff was helpful but it seemed like there was only one person at the desk and they were trying to work the bar and manage the small store and assist guests. It seemed very understaffed for the amount of guests that were there. We were overall disappointed.

Exceptional

Perfect place to stay while you're visiting the area. Convenient location, downtown less than 20 minutes away. Hotel was clean and staff was nice. Affordable for a small family!

Great location tucked away. Friendly staff and clean property

Clean room, I like the extra space for the third person staying. Bathroom could be a little larger, but adequate for a two night stay.

Very clean and comfortable hotel. The rooms were spacious and the staff were very friendly. There is a pool and fitness facility. We liked that the first airport shuttle left at 0400 because we had a 0515 flight. N/A

Staff was excellent and friendly. Clean rooms and hallways. Smell is pleasant through the entire facility. Parking is great no issues there as well. Highly recommend staying here.