Holiday Inn Great Falls- Convention Center by IHG

The staff were so friendly and made our stay extremely comfortable.

Loved the pool and hot tub area! Rooms were spacious and cleaned daily. The 24 hour gym was a much appreciated feature and also liked the complimentary water bottles to help keep guests hydrated on a very hot weekend!

Stay here often on my travels. Lots of parking. Friendly staff throughout. Heavy odor of cleaner inside room. Had to have our key rekeyed on day 2 of our travels. Lots of remodel happening so I’m eager to see the finished product.

My room door had a bullet hole in it. I was reassured that there wasn’t a homicide in there only a accident discharge lol but it could have been put out of service in my books

Tony Roma's in hotel, no need to leave for dinner. Convenient location.

In some pictures it shows a water slide but it was taken out.

Enjoy your stay!

Would like a refund for not even checking in because the pool was out of commission and we were never told at time of booking

Older Holiday Inn that they are updating. Beds and pillows were very comfortable!

The staff is very friendly and attentive. My room was nice and clean and had lots of home feel to it. It’s a nice relaxing place to stay with a great restaurant inside plus they have free water that they give to their guests and I work hard all day and that free water hits the spot when I get back.

They had some coordination issues with the breakfast that I purchased through Expedia and Holiday Inn could not find. Holiday Inn resolved this problem to my satisfaction.

The rooms were fine size. They were reasonably clean. There was need of repair on the floor in front of the main floor elevator. Saw several people trip on the tiles. The room we stayed in was noisy and there was light around the door. The breakfast is not complimentary like other hotels. They expect you to sit down to a full priced meal in their building. Their staff was friendly and reasonably prompt.

The property is absolutely filthy, I dont mind construction, or anything like that, but this was awful, however the front desk guys were excellent, everything else was disgusting. The employees are wandering around as if its a social club, holding hands like its high school and you,the lucky guest, just arrived to prom, and unfortunately the front desk guys were the only ones taking the job seriously. At first I thought it was an extremely relaxed atmosphere, and it must be a fun place to work, however to my horror, I found out otherwise. Flecks of black poop all over the toilet handle, short and curly,-and of course long and straight hair in the shower. The carpet has long white dog hair all over the carpet. The bed had all of its assorted sheets and blankets, unfortunately they must have been trying to save money and going green because they weren't clean at all, BOTH BEDS and the assorted sheets have short and curly hair, and not just a small amount. A rather large amount as if someone just left the sheets where they were supposed to be when the guest finally checked out, and decided to leave it for the next guest. Desk tops are also completely unwiped. I checked out and went to another actual clean hotel. I never write reviews because I dont want to be some loser yelp review guy, let me tell you, I will never stay at this hotel ever again, i used to think Holiday inns were the place to be, not anymore, you guys look like a super 8. Garbage. I want my money back as well.

Property is beautiful, staff is great

Stayed 3 nights. Reported door didn't latch first morning. Said it was fixed, but wasn't. I figured how to move the door plate around to get it to latch. Never got clean towels or garbage taken out the entire time. But on morning of check out house keeping was banging on the door at 930am wanting to know if we were getting a late check out. Check out wasn't until 11am.

Very good

The hotel itself was great - rooms were clean and the beds were very comfortable. However, our biggest concern was the lack of information provided on the state of the pool area. We specifically chose this hotel for the waterslide shown on the website and our young children were extremely disappointed when they discovered it was being renovated. I feel this was a failure on both the hotel and Hotels.com for neglecting to inform customers of this. Otherwise, our stay was enjoyable.

The lobby looked nice We reserved the hotel for the waterside; however, after we checked in we found out there was no waterside. The water pressure in the bathroom was so low, and no drain stopper in the sink, it made shaving impossible.

Excellent stay. Very clean and quiet. The waterslide is still under renovation. ?Has been for 6-9 months now? But the pool ad hot tub are very useable and lovely. Ther was a cute poolside chess set that my kids loved to play. Great location with safe and lots of parking.

staff and the facilities