avid Hotel Harrisburg NE Hershey Area by IHG

The rooms were very spacious and the breakfast was good. The pool was small and didn’t seem very clean.

Passable

Need more breakfast options. Waffle maker, peanut butter, toast

Clean and comfortable

Distance from Hershey park was convenient . The rooms were very small no microwave in the rooms and the complementary breakfast could improve.

Staff were inconsiderate and not helpful with issues brought to their attention.

Check-out guy was a little awkward. He was not rude but very to the point not personable. The negatives: - A lot of glass was broken in the rocks outside by parking and I was worried our toddler would fall on it. The parking lot was not very clean. - The pool is very small. - Stairwell was disgusting. Definitely needs to be cleaned. - Hotel room floor could’ve used a mop. Some areas were sticky in the room… especially close to the beds. - The hotel was very loud from guests at night. We have a sound machine we bring with us to try to help but around midnight the people were loud but that is not the hotels fault and they cannot control how loud other guests are. Just thought it was worth a mention to definitely bring a sound machine if you have children. - Would be cool if they had a grass area for children to run since pool is so small. We would definitely stay here again. Pretty close to Hersheypark, ice cream, and restaurants as well.

I called the front desk to request clean towels, but instead of bringing them to the room, I was told I had to go downstairs and pick them up myself. After an exhausting day at the park, that was the last thing I expected. Clean towels and basic customer service should be standard at any hotel. Overall, this was a very disappointing experience, and I hope management improves both their housekeeping standards and guest service.

Clean hotel and great breakfast The pool was to cloudy

The staff was friendly, I have to say, when they were there to talk to. With the hotel being new, I was disappointed, and we have stayed in the same hotel elsewhere, and it was a great experience.

My boyfriend and I stayed here one night and it is kind of close proximity to Hershey park but also not too close so you’re not in the hustle and bustle (especially during concert season). The front desk staff was friendly upon arrival and the room itself (2 beds in the room) was very clean. The only complaint as far as the room was concerned, was the air conditioning unit in the room sounded like it needs some WD-40. The only complaint was the breakfast items that were hot, were cold by the time we ate them. Otherwise, if in the area again and price is good, we will definitely be back :)

Stay was great!! Staff was friendly and the location was easy to get to the places we wanted to go. If we go back to Hershey we will definitely be staying at Avid!! everything was good!!

The room was small but clean. Staff was friendly. The hot breakfast could definitely use an upgrade. Very basic, sausage, eggs and tater tots. Only stayed one night.

Clean room, big tv, cool pool

Superb

Good

quiet, no musty smell, friendly, helpful sraff

Good

The only thing is underneath the bed were very dirty and dusty.

The breakfast was awesome great variety The pool was awesome and the staff were amazing will stay again