Best Western Premier Helena Great Northern Hotel

I stay at this hotel every time I'm in Helena. It's always clean with a good breakfast and the staff is friendly and helpful. I never feel like the staff seems put out when I approach them.

Room was clean and a good size. I wasn't there long enough to see the property much or other amenities.

Clean hotel. Pleasant helpful staff. Having umbrellas handy was excellent

Our check in staff were great

staff Katie was fanatic.

Large room and bathroom that was a real pleasure. Great breakfast and room service was a plus. It was a joy to stay here!

Great hotel!! Fabulous restaurant!!!

Nice hotel in a neat area, just be aware that food options within walking distance are limited after 9pm.

The tub shower was very slippery.

Room was clean and spacious. We’ll stay there again the next time we’re in Helena.

Hotel, staff & breakfast are wonderful. Great location, but parking is very limited.

Large breakfast room. Very clean.

The room was not worth the prices. Parking was across the street. The front desk staff was on the phone for over 5 minutes without even acknowledging I was waiting.

Great team of people working there and very friendly and really helpful - would recommend if staying in Helena

The location Uncomfortable room, no comfortable chairs in the room and a very small sink in the bathroom definitely not enough room for two people. We felt very cramped. And in Montana, you would think that you would have great views, but our view was of the back alley dumpster. AC was not working when we arrived and spotty throughout our 11 nights that we had booked when we complained. They sent a maintenance lady to look at it who opened the door and said oh it’s freezing in here and I said I don’t call 75° freezing, nor does the sweat running down from my forehead, she offered to bring us a fan and told us we could open the windows. I looked at my wife and we were both like we’re on the first floor facing a dumpster and we’re gonna open the windows? When the lady brought us the fan it was so caked with crud that it was totally disgusting and I told her there’s no way I’m turning this thing on to blow on me. So as far as value no it was definitely not there. I felt like we should’ve been refunded at least one or two nights.

Nice hotel, great spot. Two good restaurants very close, and grocery store around the corner.

Friendy staff. Smooth check in.

Bar/dinner hours limited. Cold and unable to control in room.

Clean & great service

Quality yogurt, OJ, fresh fruit & full breakfast. Quality bath products, clean & comfortable room & helpfulcaringstaff. Great walkable location with restaurants, & shopping.