The Laylow Waikiki, Autograph Collection

Stay was amazing. The hotel staff was great. And l love the coffee cafe.

We enjoyed the bar and restaurant for breakfast. The location is incredibly convenient to the beach (a short walk through the mall) and tons of restaurants, and we loved that the hotel provides beach chairs, towels, and an umbrella free of charge. Also, the noodle spot across the street is SO good! Overall, it’s a nice hotel in the middle of a very busy area, and we really appreciated how hard the staff worked to make sure we had a good stay.

the front desk staff were friendly and very helpful NOT like other hotels that they act like they are doing you a favor. The room had plenty of room and it was clean. Cleaning staff was also great. Location, wow it sure was in the middle of everything you need nearby, malls, mkt places, ABC stores etc.

Our family enjoyed our stay at the Laylow! From the perfect location to the outstanding amenities. Our kids enjoyed the FREE shaved ice, lei making, and pool. Not to mention their restaurant and bar had amazing food and drinks. Hands down the best mojitos in Wakiki. The staff were also super helpful and friendly. We had two balconies in our room and enjoyed the beautiful views. We will be back, and highly recommend!

Every employee was both kind and helpful. It made us feel so welcome. The decor and design of the hotel felt very “Hawai’i Modern,” which we loved. The room was always clean, and breakfast was AMAZING!

.

A great family friendly hotel in the middle of everything. Great breakfast spot too

Great location and amazing staff. Lots of interesting restaurants and shops within walking distance.

Everything was perfect: Location, Check-in & Check-out was a smooth easy process, room was exactly as shown in pictures & videos (awesome), included amenities were just as good

Beautiful hotel. Clean rooms and bathroom. You know a hotel is nice when it smells good as soon as you walk in. Would stay here again.

The location is great and very convenient to all main spots.

Room was great and location of the hotel is central to everything in Waikiki. Had a couple issue with the suite. We got locked out as the battery to the door lock had to be replaced and reset and the drain to the shower was very slow. So when taking a shower after everyone else there was still standing water. Everyone was very friendly and happy to help. Loved the included welcome basket that came with the room. Thanks Laylow for a great 2026 Family Vacation!!

Fun trip. Love the location.

We enjoyed the location and the cleanliness of the hotel. We enjoyed the coffee bar on our floor, and the use of the bicycles. The pink bicycles were adorable. Overall, the service was subpar. Almost every interaction with hotel staff, with the exception of the restaurant, was unwelcoming or unfriendly. When I asked for an early check in, they asked for my phone number and I was told I would receive a call. I did not receive any call. When I checked in, I mentioned this. They did not apologize. When requesting towels, the service was quite slow. The pool area was also subpar with an unsightly under construction area as the first view of the pool area. Service staff at the coffee shop consisted of only one barista. She appeared overwhelmed and greeted us without looking at us. Lastly, we asked for our car in advance and was told it would be waiting off to the side ready to go. 15 minutes later, the car was not waiting for us.

Property was great. Conveniently located in the downtown area and by the international market/mall. The burger and breakfast was delicious.

Throughout our stay, she took excellent care of us. We’ve been in many, many hotels, and Noridel’s treatment of us, and welcoming us was above all others. I looked forward every day to seeing her in the hall. Thanks Noridel!!

Clean

Great location in Waikiki. We had breakfast at the hideout one morning and was the only thing that was just ok. Also, the pool didn’t get much sun when we were there and is a bit small but overall, loved the hotel and its location.

The property was very nice, great location to the beach and food options. Atmosphere was super kid friendly! N/A

The staff was excellent and the rooms were nice. The room cleaning crew did an excellent job each day in ensuring fresh towels were left and the bed was made. The valet parking pricing is quite high if you rent a car.