Country Inn & Suites by Radisson, Hot Springs, AR

Easy location to Hot Springs National Park. Breakfast had limited options.

It was not kept well the carpet was old and not working it was bunched up in many places. Also the mattress was like sleeping on a bag of potatoes not comfortable at all.

The staff was very professional and helpful. We really enjoyed our stay.

This hotel looks great on the internet. Probably because they chose the few best pictures and posted them. We booked this for three nights and only stayed one. They did remove the charges for the last two nights and knocked $50 off the price of the one night we stayed. I didnt sleep much, noisy and the smell of Marijuana on our floor. The staff was as helpful as they could be given the circumstances. The pool door lock was broken, windows to the pool were open, and one screen off. Which could allow any person or criminal access to the entire hotel. There were not enough towels, no washrags, no soap or shampoo. There needs to be some serious training in management and customer service skills along with updating and maintenance done to this hotel. Maybe even security measures in some way.

Rooms not clean bad odor.

The staff was great but the owners weren't friendly. The hotel needs maintenance all around. Paint chipping, mold spots in the shower , the flooring was coming up ,the pool had WAY too much chlorine, the breakfast was nasty except for the waffles,half the equipment didn't work in the fitness room and it smelled like mildew, the outside property was dirty and you had crazy people hanging around the parking lot after dark....

Rooms were a little dated, but bed comfortable and ac worked great.

The couch in our room had bugs coming out of it. We notified the desk clerk. He said they would offer a discount but we had to ho through the 3rd party we booked with. All the vending machines were broken. The ice machine on our floor wasn't working. I will not be staying there again.

Bad news come to find out on the second morning there were bed bugs and a musty smell to the room. They were unable to provide another two queen bedroom so we had to use a single king, which was not ideal for three travelers.

loved it, front desk was super nice

It was perfect

Door wouldn't lock, extra lock worked. No USB jacks to charge iPad or phone.

Nice

In our room, there

It was a very nice place to stay

N/A No hot water due to high bath volume. Had to wait about an hr

Friendly staff, good breakfast

The location was nice. A/C was fantastic!! The lobby was nice. Overall, the room was nice & clean. Decor was definitely outdated. There were hairs all over the towels, the beds felt like we were sleeping on plywood, the toilet clogged twice, the lighting in the room was terrible & the breakfast was almost non-edible.

Do not stay. Staff rude.

Shower stream was horrible. No pressure. Just awful