Quality Inn & Suites Hot Springs-Lake Hamilton

Sraff

Too motel like for our taste. Parking lot needed attention.

The room was fine. There was a lot of activity outside during the night.

Clean room these ladies work very hard. There hard work didn't go unoticed here good job ladies.

Check-in was quick and staff was friendly. Room was clean, but the wifi didn't work the whole weekend. The location was great and close to everything. For the money it had what we needed.

It was okay. No major issues.

The desk clerk was the BEST!!! Arrived late and when my key didn’t work, he walked me to my room so I wouldn’t have to make a second trip.

Tv remote wouldn't work. Trashy motel. Way too expensive.

The room was clean, but the mattress at the 132 room was terrible, every time when you move make a sounds like someone hitting the wall. But the price and pet friendly made easy weekend for us.

Friendly staff upon arrival. Booking was easy. Room assignment was great. My Room was clean very well equipped with supplies. My TV wasn't working when I arrived, but was quickly fixed when I called management. No complaints. I will use this facility again. Pricing fit my pocket book.

Comfortable

The room was very clean. I specified the need for a room on the first floor, and they met the need with no problem.

My second time staying here, I got the same room. I had last time that I stayed the night room 150 that’s how much tax like staying at this place. Lady behind the desk was wonderful thank you for everything that you did. Looking forward to staying again in the future.

Very clean hotel, breakfast was good and the day was wonderful

Not pleased with breakfast, but staff is great. Large clean rooms. Convenient location.

Not much breakfast choices. Clean room, friendly staff. Will stay here again.

Ac and heater was the only thing other than the tv that worked right we had to transfer rooms cause stuff was broken it smelt like mold

Location,price, the staff are very helpful and nice! Just had a little bathroom problem but they came and repaired it quickly!!

Have stayed several times at location. Location great. Desk staff very polite. Cleaners were nice. Room not usual side of building on previous stays.Room was clean, no bugs ( a very big plus)had clean towels, clean bed and bedding. Floors clean. Bathroom was clean. Coffee pot and coffee in room. Hair dryer worked.Cable tv worked.Air and heat worked. Overall stay was good. Not the Ritz but not as costly either. Paying for a place to sleep while vacationing staying in room not our goal. Refrigerator had frosted over not cooling. Unable to use while there. Lamp by bed was plugged behide bed and not working until I moved bed and replugged in cord. Told desk clerk when leaving. At other times didn't have these issues . Things do happen.

Not a value for money