Holiday Inn Express & Suites Hot Springs by IHG

Exceptional

Clean

The staff. The bed was great! The shower was dirty with lotsa hair in drain.

Exceptional

Location, Staff was short tempered, not very accomidating.i did not get room i thought i paid for!

Very good

Clean

The first room they put us in (which was a rarely used building off to the side) was absolutely filthy- dirty floors, dirty toilet, dead flies in the mini fridge. It was absolutely atrocious. They moved us into a double room in the main building and it was much cleaner.

Terrible for the price I paid. Rude front counter. Room not very clean at all. Bed undercover. were falling down in places and completely laying in ground . Had not been vacuumed in some time under beds. Really feel like I got ripped off on the price we paid for that. Really ridiculous and it was a handicap room on top of all that . Would never probably stay there again or recommend

Tub. T THE HOT WATER DID NOT WORK IN THE TUB. so we did not get to use the tub. One of the biggest reason for relaxing

Superb

Very clean with friendly staff

Excellent overall, from start to checkout

The beds were very comfortable, it was clean and the staff was very friendly.

Nice stay

Everything was perfect. Wonderful breakfast with great selection and quality of food, clean rooms, hallways and lobby, staff were friendly and accommodating. Just a wonderful stop at a reasonable price. PS, beds were good too.

This was a great hotel! Well kept, quiet, and the breakfast was wonderful. Highly recommend staying at this hotel.

Superb

It was easy checkin, the property was located conveniently to restaurants.

very clean and nice