La Quinta Inn & Suites by Wyndham Houma

Staff is awesome

Staff were friendly and helpful they had breakfast any questions I needed answered they had the right answer to help me

Staff seemed occupied with their phones more than anything else. Room had a mildewy smell attributed mostly to how humid it is there. When engaged, staff were friendly. Breakfast was adequate.

The entire building smelled musty. Bathroom sink did not drain properly. Television had sound but no picture. Asked front desk about the TV, they said just wait it out it will come on, it never did. Telephone had no cord. Asked front desk, they said that some rooms didnt have a working phone, thats just the way it is. Only 2 luggage carts for entire hotel. This was the worst stay at a La Quinta hotel I have ever had.

The customer service agent the morning of our checkout was willing to listen and even apologize for the state of our suite when checking and the mixup on bed size. She contacted the head of housekeeping to ensure the room would be properly cleaned and the furniture inspected to make sure everything was clean and/or replaced. Our suite was very spacious. The lobby had a mold/ mildew spell when we first entered the building. We booked a king suite and received a queen suite that had not been cleaned, there were dirty wash cloths hanging from the shower curtain, the bathtub was filthy and slimy (I cleaned it myself), we were given two towels total for three people, the chair in the living room looked like it had been in the room since the 80’s and not cleaned once. Our sheets had not been changed, there was long hair on the sheets when we turned the bed back for the night. We were given a 1/4 roll of toilet paper, no extra linens for the couch bed. To say the least it wasn’t a pleasant stay. After a long day at the softball fields we were all ready for showers and quite time, but had to start cleaning and changing bedding, and getting all of the necessary items ourselves before being able to do so. The fake leather on the bench at the end of the bed was dry rotted and stuck to our clothes we laid out the night before.

Everyone was so sweet and accommodating Everything everyone was so nice.

Numerous cable channel options Shower curtain had mold. Mold in caulking around tub. Unknown stains on silk baseboard.

There was a toothbrush under the from previous guest. The chair at the desk was broken. There was a pair of earring earrings underneath the desk from previous guest. There was a pill on the floor between the desk and tv stand/ fridge holder and dresser. The light in the bathroom did not work. The freezer did not work .

Nice place friendly people Outside kinda dirty

Nothing No

.

It was very quiet. It was in a good location to not be stuck in small traffic. It was smelly. It was muggy in the rooms. It smelled like weed. It didn’t feel clean at all.

Nothing, has been ran down for a while, we come in from Lafayette. It’s a good location, but the food we never use we kind of stay there just to get out fast this time there was mold everywhere. Mold everywhere, this hotel has been ran down and how it seems to get worse

The place needs Clorox from top to bottom. It’s is very dirty. I had 2 rooms neither had any soaps we had to go downstairs to get some.

location was perfect for my family i got two room was please didn't have an issue

have stayed there before and will again, there for graduation, great stay, clean, friendly helpful staff,near to civic ctr nothing

Clean room Dirty on the outside

I liked the location. The room smelled like mold. The furniture was old and damaged, the restroom lighting was dim. We were very uncomfortable. I wanted to check out immediately but we stayed at this hotel with some friends and did not want to leave them.

Booked room, called hotel just to confirm the reservation and I was told that yes they had my reservation but we're completely booked and wouldn't/couldn't honor the reservation.. I was . 02 miles away when I was told this. Why make a reservation if you are unable to honor the reservation? Why make a reservation? Wouldn't you know the hotel is already completely booked? Refer to above paragraph. What I didn't like in the what I did like by accident. But for thoroughness I didn't like anything.

Very clean Air conditioning didn’t get cold at all but everything else was absolutely great