City Express by Marriott Houston Intercontinental Airport

You call City Express and the phone says it's a Courtyard. The explanation revolved around somebody from Europe, franchisee, etc etc. Ridiculous. The front desk (nice guy, also the only one there, excluding the shuttle driver) could not figure out if I paid before arrival. There was no phone in the room -- convoluted story there as well. Calling the front desk when the nice guy is away fixing some problem is fruitless. It rings forever with no message/voice mail.

Excellent

It was a woundeful experience

Continental breakfast was very limited and didn't have much. The shuttle bus driver was not friendly and drove kinda crazy. However very basic and good for the price.

Conveniently located by the airport, however pretty outdated and needs more maintenance (no AC in the exercise room, external card readers doors inoperative, moldy smell/atmosphere)... I feel deceived by the Marriott label and could have secured better stay for the price paid.

I thought it has pool like advertising

Everything. Nothing at all.

The room was clean and the staff was kind. We only stayed there for one night but we slept pretty comfortably.

The location was great for what I needed. Close to the airport. The room was spacious. Kinda older but it was clean. The shuttle runs every hour so plan accordingly.

Three roaches came out at night, couldn’t have a good nights rest. Also the heater on AC was not working.

Everything was excellent !

great stay

Came without any luggage from airport and they helped us with toothbrushes and toothpaste.

Good

My big complaint was no desk to work at in my room. Also, the fitness center both the eliptical and bike didn't have power to function and half the free weights were missing. Not terrible aside from those issues

No breakfast

THE SHUTTLE THEY CLAIMED TO HAVE WAS NOT RUNNING. THE SHOWER HAD OLD DIRTY WASH CLOTHS IN IT. THE COFFEE MAKER WAS FULL OF MOLD. NO BREAKFAST. I WAS TRYING TO CALL THE HOTEL FOR OVER 1 HOURS TO CONFIRM SHUTTLE PICK UP AT AIRPORT AND NO ONE WOULD ANSWER WHEN I FINALLY TOOK A TAXI AND GO THERE THE FRONT DESK PERSON WAS HALF ASLEEP ON A COUCH BY FAR WORST HOTEL I HAVE BEEN IN

The down stairs guess host when get to the hotel

The door being locked at night

This room smelled of cigeratte smoke as soon as i walked in and the shower was dirty the bed looked slept in it was a horrible experiance