City Express by Marriott Houston Intercontinental Airport

10/10 great

Breakfast has no variety. there is no fruit, oatmeal, potatoes, sausage.

The tub is not very safe, it slopes quite a bit to the center of the shower

Friendly staff. Comfortable beds. No internet and no protein for breaksfast.

Xxxx

Hotel is extremely noisy, especially first floor. WiFi el was not working during my stay. My rate included breakfast, but there was only coffee, milk and cereal, that was all.

The front desk clerk and the manager were very nice and helpful.

Exercise room too warm.

Airport shuttle was helpful

Staff was wonderful and extremely helpful. My only issue was lack of coffee maker in room but there was coffee available in the lobby. Very quiet even though I was on first floor by parking lot. I would definitely stay there again.

You call City Express and the phone says it's a Courtyard. The explanation revolved around somebody from Europe, franchisee, etc etc. Ridiculous. The front desk (nice guy, also the only one there, excluding the shuttle driver) could not figure out if I paid before arrival. There was no phone in the room -- convoluted story there as well. Calling the front desk when the nice guy is away fixing some problem is fruitless. It rings forever with no message/voice mail.

Excellent

It was a woundeful experience

Continental breakfast was very limited and didn't have much. The shuttle bus driver was not friendly and drove kinda crazy. However very basic and good for the price.

Conveniently located by the airport, however pretty outdated and needs more maintenance (no AC in the exercise room, external card readers doors inoperative, moldy smell/atmosphere)... I feel deceived by the Marriott label and could have secured better stay for the price paid.

I thought it has pool like advertising

Everything. Nothing at all.

The room was clean and the staff was kind. We only stayed there for one night but we slept pretty comfortably.

The location was great for what I needed. Close to the airport. The room was spacious. Kinda older but it was clean. The shuttle runs every hour so plan accordingly.

Three roaches came out at night, couldn’t have a good nights rest. Also the heater on AC was not working.