DoubleTree by Hilton Hotel & Suites Houston by the Galleria

It was good enjoy yourself

Everything was amazing

Clean room

I rarely complain about charges however while checking in the check in personnel told me about the amenities and the breakfast that was included. When I checked out there was a charge of $32 x2 for parking which I knew about and then a surprising charge of $37 for breakfast. Mind you I just got coffee and my 9 year old daughter got a waffle. I didn’t even let her eat because I wanted her to save her appetite for the delicious restaurant that Houston has to offer. Assuming that the breakfast was included I

Todo muy bien 👍

The property is a bit dated and needs some touching up but it was a great stay overall.

Overall the hotel was fine. They do have issues with the elevators. It seems like a daily thing they go down. So if you're on the lower floors great but if you're on the upper floors. Good luck. The rooms could probably use a deep clean. There were stains in the carpet and couch. So OBVIOUSLY, I didn't sit on the couch. But beds were comfy no bed bugs thankfully. Also, the water coming from the sink stunk. Maybe it's just a Houston thing, not sure. But overall decent hotel. It's crazy that this is a double tree in my mind; I will say I expected a bit better. But the price for the hotel was reasonable.

The reception service by Chantelle was first class. She made the stay so easy. Best service I have had in years

Nice weekend in Houston excellent the hotel but I don’t know why the breakfast wasn’t included and the price is $31 per person

Rooms were clean, all the staff were friendly. Breakfast was ok, but pricy. We didn’t do the bar. However there were no luggage carts available. Had to make multiple trips up and down from the 19th floor. Valet said that people check in and keep them in their rooms for them to use when they check out. But what about the other guests? So don’t plan on being able to use any at check out.

This was one of the most poorly managed hotels I've stayed at. The property is in serious need of maintenance, with peeling paint, worn finishes, and signs of neglect throughout. Unfortunately, the customer service was just as disappointing. Several staff members I interacted with were rude, dismissive, and unprofessional, making an already poor experience even worse. There were so many issues during my stay that I couldn't possibly cover them all in one review. I would not recommend this hotel.

It was amazing!

Great location

I love the the room it was spacious and the location was great. I did not like It was not clear that parking was extra cost and so was breakfast.

I was given a room that had mold in the bathroom. I mentioned it to the front desk, and the staff was very nice and helpful. The room looked ok, but you can tell that work had already been done to cover up the mold. Unfortunately, the work was not done incorrectly, and the mold was very visible. They stated they would handle the situation and give me a credit of some sort which they did, after I checked out. I didn't spend a lot of time in the room as I eft early and came back late. I hope they fix the issue so no one else is exposed to mold.

Great

The staff was very friendly and the hotel was clean and comfortable.

Hotel was nice, however initial room I was to check into smelled like Mildew. The staff was very helpful, and switched my room with no problems so that was a plus. I wish the bar was open later however. But overall good. I would come back again!

However the cookies they greet you with were delicious

Clean room, good breakfast