Courtyard by Marriott Houston by the Galleria

Cleaning is every other day which is ok but they never cleaned.I had to ask for clean towels. The bathroom lighting is very dull and eas hard for me to do makeup and hair. Place needs renovations, the outlets needed repairs.

Super good.

On a positive note the food from the Bistro was excellent in the evening for sandwiches and fries.

Excellent

All was good

Staff was friendly and rooms were clean and well kept.

Customer service great

I had the build your own omelet and it was quite tasty. Not a free breakfast but for $10 it was pretty good. Wish the Starbucks was open after 10am... maybe till noon.

La habitación no la limpiaban y cuando la limpiaron porque pedí no dejaron papel de baño y jabon

The hotel is well located but it seems old. The staff was nice, only the guy in the breakfast or coffee station that was rude and seemed off. The pillows and towels were smelly and had to ask them to change them. Thought it was going to be a better experience.

The staff was very accommodating we checked in late and the representative that was there. Make sure that we had everything that we needed. She was very nice. Make sure we could get in and out of the parking garage. Everybody was so nice and accommodating one of the attendees even tied my dress for me. This is an amazing hotel.

Location was perfect. Rooms were clean. The staff was very helpful and kind in person. However, tried to reach them by phone multiple times before check-in, and never picked up. Once in the hotel, I tried to reach them by phone again to get more towels and they didnt pick up. I had to go downstairs to ask for more towels, which were sent to my room 3hrs later.

Staff Age of hotel and rugs

parking was supposed to be $25 but i was charged $50 when i arrived. i asked the front desk lady why i was charged and she tells me its $25 per night. i told her i was only staying one night. she said "oh it's for security" so two completely different things. then hours later i was charged an additional $30 on top of the $50. i go back to the front and i ask a different person about the issue. he says it is $25 but they always tack on an extra $50 "for security" would have been nice to know this upon arrival. i was told i would receive the extra $50 back within 2-3 business days. so i'm hoping that is true.

Convenient location!

Room was old but good bed and spacious.Great location but a bit farther than Hyatt and Hyatt place from Galleria email. Old hotel. Breakfast options are sandwich and some similar items..

When the room was reserve I had no idea a parking charge was charge atb the end of my checkout. Can it please be notified to whom it reserves a room.

Staff was super supportive and helpful. Both Vani and Rudy went above and beyond. We will definitely be staying at this property in the future.

The staff at this hotel were by far the friendliest and most professional staff I have encountered at a hotel. The maintenance and housekeeping staff were also incredibly courteous and helpful. Overall it was an outstanding facility and experience.