Hampton Inn Houston-Near The Galleria

- Mini-fridge wasn't working (staff replaced it promptly). - Microwave emitted smoke (staff replaced it promptly). - Ice machine wasn't working. And the big one: - The bathroom door got stuck in a locked position and couldn't be opened. My 8-year-old was trapped in the bathroom for about 30 minutes while multiple staff members tried to get the door open with various tools. So, they clearly need to spend more on replacing old appliances and hardware. Otherwise, our stay was good. As mentioned, staff was great. Location was excellent and the breakfast buffet was good.

Its a place to rest your head. its ok. for the price in the area, it what your going to get.

comfy bed and clean room, most of staff was nice but one was very rude our shower never did get hot not even luke warm had to take cold showers. the pool was very dirty, gate key didnt work, had to call front desk every time, and one of the staff we talked to on saturday afternoon on 8/8/2026 to get in the gate was very rude and disrespectful

The room was very nice and clean. Had to adjust the AC believe it or not because it was extremely cold in the room when we arrived but overall wonderful stay. The breakfast is nice as well. Nice variety or options. Overall great stay.

It’s in quiet neighborhoods, closer to places we were going to. Breakfast is not that great. They said they will be charging $29.99 parking fee. Which was not mentioned during booking. Which got refunded later

Safety and clean.

Superb

Exceptional

Exceptional

Keep doing your thing.

Exceptional

Room was clean. Breakfast was great, but could’ve used a few more breakfast options on the buffet.

The staff was amazing, property is in a great location. Check out is at 12 which worked for our family! Will stay again!

Superb

Breakfast was nice

The couch was worn and unclean, all else was fine

No water in rooms. You get charged for parking 29 dollars.

The complimentary breakfast is simple but good enough.

Run down rooms. Just dated specially the bathrooms

Facilities worn and in need of upgrading. Security concerns. Breakfast was terrible. Noisy. Elevator stank of hydraulic oil. Duct tape holding down flooring in the main floor elevator lobby. Bathroom light needed re-lamping, tub stained. Hot water was dangerously hot, estimated to be at least 140 degrees. Bathroom sink had no stopper, open hole. vent fan in bathroom sounded like a vacuum cleaner. Hilton has no level of embarrassment in offering this facility to the public.