Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Coffee was great and food selections were great! Nothing we disliked

The staff are great. There was no electricity in the morning. The light went off around 7:30am . I could not get breakfast or shower that morning. I was told they will give me part of the payment back. I left the facility around 1 pm with no shower cos there was no water. Though I was told they sent a memo which I did not receive any. The property is great but the whole light been cut off in the morning is really disgusting . I forgot my Laptop and phone sockets and was told they could not find it.

Exceptional

The hotel was very clean and smelled great!

Properly was very green and People employee was very nice Everything was great

For 3 nights stay way to much. I got robed I want this corrected.

Exceptional

It was good, I like the breakfast and my room was clean.

It was my first time staying here at this wonderful New Hotel. The staff was amazing and friendly. Me and my Girlfriend enjoyed our stay. The room was clean and organized. We loved the walk in shower. I will definitely we will be back. I recommend this Hotel. P.S Air conditioning was nice snd cool.😊

Breakfast, attendants are great. No Texas-shaped waffle which is the whole point of a hotel breakfast in Texas I always thought. But there were some nice cinnamon rolls. Parking is a bit tight in front of the building, there are plenty of spaces behind but they seem less secure

Location and staff Upon arrival we went up to our room and the fire alarms immediately started going off when we went to go lay down for a good ten minutes and then we had ants in our bed, in our sheets, on our night stand and all over the floor!!! They were everywhere! We had a show to be at on time and the only worker on was dealing with the fire department so she couldn’t help us, we went to the show as we were going to be late and we had to be moved to another room at 12:30 in the morning.

It was a great location and felt safe as a solo traveler N/A

Affordable, good location, clean with good air-conditioning and courteous staff.

Staffs Price

Exceptional

Everything

Exceptional

Exceptional

found 4 roaches in room. water in bathroom was brown for a least 3 minutes until finally clear water came out. holes in bedding and extremely dusty. do not recommend this place.

staff was nice. greeted us. checked us in promptly. found 4 roaches in room. water in bathroom was brown for a least 3 minutes until finally clear water came out. holes in bedding and extremely dusty. do not recommend this place.