The Moran CITYCENTRE

The location of the property in relation to my needs was perfect. I liked being able to walk at night to different eateries. There wasn’t anything I did not like.

Clean, location, area The staff did not speak spanish or try to resolve the language issue by bringing someone who knew. Also the most important is that they didn't tell me about the $20 dlls of daily credit to use in drinks or whatever. Very disappointing. It seems they didn't want me to use them or were used for them. Dont know. I learned about them after I left in the booking message area.

Good Good

Didn't like the loud knocking noise every minute and a half in our room near the window. Sounded like a structural issue. Found hair in my food I ordered from room service, the shower pressure was so strong it hurt to shower and the front desk staff would have cared less that any of that happened.

Everything was nice and wonderful time.

No answer on the phone calls to the front desk, no answer for room service. I called multiple times. Then I went down to the desk, and there were 3 people there, one was on her cell phone. My steak and fries were cold and terrible. When I ordered my dessert at the front desk, it took over 30 minutes, and I waited until I finally asked one of the people there. She said, "Oh, I have to go get that," and by then my ice cream was melted. Very poor service.

Location and the staff I had gnats in my room.

I love the vibe..when I come back..only place to stay..next to everything No free breakfast

Beautiful, modern hotel in the heart of CityCentre. The lobby and bar have a great atmosphere, making it a perfect place to relax, watch a game, or meet someone before heading upstairs. The rooms were clean, comfortable, and well maintained. Staff was friendly, valet was convenient, and being within walking distance of restaurants and entertainment was a huge plus. Self-parking is in the nearby garage rather than attached to the hotel, and the lobby/bar area can get quite busy on Friday evenings. If you’re looking for a very quiet or private atmosphere, expect a lively crowd

The Hotel itself was beautiful. The whole area is like a scene out of a movie. Its like a cute high-end boutique town... literally has everything you need within walking distance, plus free parking!!! I can believe I have never heard of this area before. The staff was meeehh not at all inviting. I ordered food from the bar and it was as if she was annoyed with me for doing so. Other than that it was great + The area/ vibe

Great view and really attending Everything went well nothing to complain about

Loved the coffee bar! One of the elevators was flakey. Pool closed too soon.

Very clean and welcoming No complaints

The Boardroom was great The 2nd floor bar was very expensive and did not have our Dewars white label scotch. Must have been too lazy to walk down to the boardroom that had Dewars white label. Beds were a bit firm too

Location

Beautiful facility, comfortable rooms

I found the hotel's location and amenities quite appealing, and the proximity to retail stores and restaurants, just a few minutes' walk away, was very convenient. The sole aspect that presented a challenge was the difficulty in contacting guest services via telephone. Aside from this minor inconvenience, our stay was highly satisfactory, and we anticipate returning.

Requests for housekeeping were not met. Stilk waiting on out $100/day incidental charge ($500) for credit.

Clean