HomeTowne Studios by Red Roof Houston - Northwest

Dirty loud, excessive roaches. But staff was very very nice

The distance from where the places we wanted to go . That when we check in, we had to wait like an extra five minutes after check-in time so we were worried about getting a late fee because they told us to wait because they didn't have our room clean yet. Then when we did get our room, they end up giving us the wrong room, which was still dirty. And then we had to go back downstairs and get another room key because we found out that we got the wrong room because they just got done cleaning the room that we were supposed to get and when we got to that room it was clean, but it didn't look like the pictures that we saw. From Booking.com itself there was roaches pretty much almost everywhere so we had to kill a couple of them. The TV Remote wouldn't like changed to like other outputs or anything. Also was missing the back of the remote. The beds weren't balanced at all so if you said at one end, you would literally be like teeter totter in it, and the fridge was fine. It was clean, but the room walls were like kind of fall apart, like the paint like It needed to be redone and or like you know when the bed hits the wall, it scrapes and leaves a dent now I have videos of both rooms if it will let me post it which it won't all I can do is pictures, but we took a recording of everything wrong and both rooms actually

The motel was in horrible condition

The environment isn’t the best

Air conditioner leaked water inside of room and they wouldnt switch us rooms or fix the problem

It was a nice stay ask for the manager yenni she is very helpful especially when I needed it

Great! check in was quick and easy.

Way overpriced for how bad it is

U get what u pay for

Be careful everybody

The first red flag was the check-in process. When I arrived, I realized you had to check in through a side window instead of a normal lobby setup. That immediately made the property feel unsafe and unprofessional. There were several people hanging around outside who appeared to be living on or around the property, and the overall atmosphere was uncomfortable from the moment I pulled in. I understand that hotels cannot always control who comes and goes, but this did not feel like a secure environment for travelers, especially someone arriving alone late in the evening before an early flight. The property itself looked neglected. The grounds were dirty and did not appear to be maintained or cleaned regularly. Trash and debris were noticeable, and the entire exterior gave the impression of a heavily trafficked long-term stay location rather than a standard hotel for travelers. It honestly felt more like an extended-stay residence where many people permanently lived rather than a temporary hotel stay. That may work for some guests, but it should be clearly represented online so travelers know what they are booking. The room itself was another disappointment. The beds were extremely small

There was a bunch of cockroaches. And when I was packing up and leaving, I didn’t notice I was sleeping next to a cockroach.

Ask for a manager if you need help. Her name is yenni she is very helpful

It's a good place to stay if you need to get away for awhile ask for the manager yenni she will do her best to make sure your content.

It's a nice place quiet mostly.. the manager yenni is very helpful.. ask for her and she will help you out

It wasnt loud

Good place to stay the staff is ok but manager yenni will do her best to help you

It did not look like the picture, we did not even get toilet paper in our bathroom, the kitchen was broken and there was a cigarette hole in our covers for the bed, it did not feel safe at all, we checked out after one night when we were supposed to stay for two because we just didn’t feel sagde and the room was soooo dirty, worst place I’ve ever stayed at. The covers felt so dirty we slept in all of our clothes and just the underciver because we did not want to use the other stuff

I was very disappointed in the property it was very nasty and the tv didn’t work and there were roaches in the room and the night time. They were climbing on the bed and when you are asleep you can feel them on you. Very bad experience and the pictures where far from the way they show how the room look. I stayed there two night and won’t ever stay at this property ever again.

It's a good place to stay if you want to get away for awhile.. the manager yenni is a good person to Go to if you need help with something