Staybridge Suites Houston IAH - Beltway 8 by IHG

Nice area quiet property.

The property was fine if you had no transportation you had problems no lunch or dinner at the property so there were no places to eat in walking distance.

Staff was very friendly and kind!

Loved the separate rooms and 2 bathrooms 10/10 recommend when traveling with multiple people

Really great staff! Be sure to schedule the airport shuttle for extra convenience.

I wish I could leave a decent review, but for the sake of just bringing awareness to corporate and guests I wanted to point out a few things. The lawn coming in is full of really tall grass. The halls have an odd smell and the elevators caught whiffs of weed. We had to flush the toilets multiple times for it to flush. On Wednesday they came to do the full service cleaning and didn’t come back till at least 3 hours with fresh sheets. Housekeeping wasn’t in the halls and it almost seemed like they forgot to finish cleaning. They took the sheets and pillowcases so I couldn’t take a nap after having to wake up at 4am for work. On some days they didn’t take out the trash. We are not messy people and kept things in suitcases contained. A different evening I told staff that my coworker would be arriving late at night and if they could give her a key as to not wake me up. The front desk asked if the name on the sheet (that I filled out upon arrival) was “Kim”. I said yes. He said he would make her one when she got in. Unfortunately, my coworker received pushback and attitude of which the front desk failed to look at paperwork as well. My friend ended up having to call me and still waking me up even after I tried to confirm that this was alright. My coworker felt this was due to lack of training. The most concerning was the door not shutting all the way. I had to pull it with force. Obviously housekeeping came and didn’t pull the door…who knows how long it was open for.

Staff was polite and helpful, breakfast was good and we liked that it was different each morning. The hotel was clean but the rooms are very worn. Tears/wear in carpets, curtains. Lamp shades stained and crooked. Bad spot painting on bathroom door in attempt to cover kid drawings. The beds were very comfortable and the room was the perfect temperature. We loved the free laundry machines too. The airport was very close by and very convenient. Overall the pros outweighed the cons.

Very old property. Room was comfortable but needed upkeep.

Booked a room for one night in July 2026, but only stayed for less than 8 hours. I found roaches in the bathroom. We didn’t feel comfortable staying in the hotel room. My family decided it was cleaner to sleep at the airport.

The second room was cleaner, but it was still just okay. The air conditioning didn't cool the room very well, so it stayed uncomfortably warm throughout our stay. Overall, the property could definitely use some updates. Our biggest disappointment came at checkout. We had to leave a bit early and was running behind, so I called the front desk to check out since we were already on the road. The agent I spoke with (different from the one who checked us in) was not very professional. Instead of simply assisting me, her initial response made it seem like I was inconveniencing her. Once I explained that we had already left and just needed to check out over the phone, she processed it without issue, but the interaction left a bad impression. Overall, the only real positive was the first front desk associate who helped us switch rooms. Between the cleanliness issues, the warm room, and the unprofessional checkout experience, this stay did not meet my expectations. I would not choose to stay here again.

Can’t go wrong with Staybridge especially if your traveling with your family. Hotel & service was excellent. The only complaint was the AC in the King bedroom… front desk was notified.

Staff went above and beyond

Can’t say anything bad. Just a pleasant stay in a clean room.

Amazing stay, good staff, delicious breakfast

The staff was very helpful and the rooms were clean

Very clean place my bed was very comfy I enjoy my free breakfast they have exactly what I needed personal very kind and helpful. Nice place I will return .

Good place to stay for our family of 4 before our flight. Breakfast was pretty good and plentiful. Room was spacious with full sized refrigerator, microwave, and a kitchen. I liked our room but it was a little dated and warm. We would, however, stay here again.

Room was not the cleanest, but staff and breakfast were good.

Clean room. Helpful staff. Relaxing night.

It’s updated