Best Western Plus Cottontree Inn

Exceptional

Very good

Nice rooms! Great staff! Nice area for my doggie outside It didn't seem like they were keeping up on things in the breakfast area like they should have. 8:00 on Saturday morning and all the sudden they're out of potatoes. They said they didn't get their shipment of potatoes. And two to three garbages were nearly overflowing

It was quiet The e first room was dirty

We will not stay at a Cotton Tree again.

Exceptional

The room was clean and nice. Breakfast was acceptable.

The location was great. It did sound like we were on a race track. Motorcycles were racing on the street out back. They continued until about 11:00 pm. Room was fine. Breakfast was okay. We missed hot cereal and fresh fruit. Tip gar was hard to find. Make it more visible.

Room size and location in the hotel Breakfast was 6-9 and tables were always full. Need more variety then scrambled eggs and sausage links. Roasted potatoes were great but always very little left.

Check in and staff excellent. Room bath looked clean. The rug was very stained and needs to be replaced. The lounging chair was very stained and needs to be pitched. The mattress on the queen bed closest to the bath is in terrible shape with no support or padding remaining.Overall, the room needs a serious rehab. A tour group was eating in the breakfast area and there wasn't enough staff to handle replenishing food, cleaning tables, etc. Very disappointed .we were gone before 7 the next morning preferring to sit at the airport rather than stay at the hotel any longer.

Clean room. Courteous staff. Good breakfast. A mile walk to Idaho falls/ city center.

La alberca, la ubicación del hotel, el personal muy atento , recámara limpia, me incomodó que reserve un cuarto privado y me dieron un cuarto compartido 😡😡😡 por todo lo demás bien

Full options for breakfast, including warm eggs/sausage/potatoes. The price, $309 was egregious for the hotel which was a normal hotel in an industrial area. I would have expected a higher end area and accommodations, but it was the only hotel within 2 hours of Yellowstone with an opening. The pool area is so hot and humid, it is like a sauna. They need to address the ventilation, difficult to breath. The pull out bed looked like it was someone's party flop couch, stains everywhere.

It was convenient and clean. The walls seem a bit thin. Either that or we had very loud neighbors. Could hear baby crying much of one night.

Good

Very clean and beautiful room. Will definitely stay there again

We stayed there over 15 years ago and the property has upgraded and is still as wonderful as it was those many years ago

Breakfast bar was out of a few things, they refused to refill those things, still over a hour remaining til breakfast closed. Room smelt like garlic, window was stuck open so it was cold and just heard highway all night, also sheets were put on inside out, didn’t feel clean

Room smelt like garlic, window was stuck open so it was cold and just heard highway all night, also sheets were put on inside out, didn’t feel clean

The staff were super friendly. The room was clean and the beds were comfy. Nice quiet stay.