Sheraton Indianapolis Hotel at Keystone Crossing

Would recommend

Absolutely filthy hotel. To pay over $300 for a dirty room is a disgrace. Dirty corroded toasters at the “coffee bar” rooms bathrooms stairs everything about the place was just horrible. Save your money and go somewhere else

Conveniently located. There’s a great restaurant nearby called Seasons 52.. I will stay here again!

The accommodations were super nice, but the best part was a staff. Each and every staff member from the young lady at the Starbucks, kiosk, to the front desk, to the guy that brought me a new ironing board because mine was broken… They were all wonderful. I appreciated the great customer service. I will be back as I travel to Indianapolis often for work. Thank you, Marriott Bonvoy!

Clean and well maintained

Shower def needed to be reglazed, sort of expect a little better for these locations. Room was ventilated well.

The hotel was overrun by flag football teams running around and screaming all night long. Bar atmosphere was like a daycare. Outdoor seating was run down and picture of firepit area on the hotel website was not accessible to individuals according to hotel staff. We had to hand out in our room at night next to the stairwell with kids running, screaming and jumping in there. Very disappointing.

Tub dated and not draining well. Pool was not open the evening we stayed. Food found in elevator(piece of fried chicken seen in the elevator)

Excellent room and facilities.

The room was nice and clean. The walls are extremely thin though, so you could hear everyone. There were kids running up and down the hall at midnight so that was fun.

Great location!

The hotel itself was in good condition. They seemed a bit shortstaffed. The problem that I incurred was that I was supposed to have a room with a king size bed, and a queen sleeper sofa. We ended up with a room with a queen size bed, and no sofa. Also, the air-conditioning unit was not working very well and it took about 10 hours to cool the room. I also thought that we were supposed to get vouchers for breakfast, but they said we didn’t have any. So, maybe there was just a mixup that doesn’t usually happen, but it definitely tainted our view of the place. With property itself is very nice and in a great location.

Needs a little updating to demand this payment for a stay.

The staff friendly and the room was very clean.

The internal bridge linking the hotel to the mall was a pleasant surprise

Very luxury place , nearby everything

Yes

Nice place to stay

I loved that the hotel was connected to a huge mall.

To shops and some restaurants