MainStay Suites Jacksonville near Camp Lejeune

Much to my surprise the room was just as it appeared on the website. The property was very clean. The beds were very comfortable and supplied more than enough pillows for comfort. The staff was extremely nice and helpful. There was hot coffee around the clock which for us coffee drinkers was awesome. I would highly recommend staying at this hotel if your in the Jacksonville area. Thanks to the staff we really appreciate all that you did to make our stay amazing.

pleasant staff lovely room had a great visit

The unit had a mini kitchen and they had coffee and flavored creamer.. There were roaches, filthy dusty vent, top of fridge was disgusting, no nite lite/dimming switch in the bathroom.

All good and confortable

This is a great place to rest up while traveling. Everything from the room, to the staff were lovely

Superb

The room was clean and the kitchen was very useful the only minor problem was the bugs but I understand it’s very hot there

Looking at the high rating of the hotel and what I saw once I arrived it doesn’t match. Our room had bed bugs and the air conditioning wasn’t cleaned since it was installed. The beds were so uncomfortable that I woke up 4 times with awful back pain. I expected more. The staff were friendly. But this is the only positive thing I can tell from my experience. I expected more from what I read in the reviews and the high rating that the hotel has.

The room was clean which was nice. However, There were wires hanging out of the ceiling in our room where a smoke detector had once been. Overall not the worst experience but not the best.

Friendly staff

Exceptional

Staff was as helpful as possible. Very friendly. I had sleeping accommodations for 3 people and only had sitting for one. When eating dinner in the room, the other two had to sit on the bed. If needing supplies during the evening, there was no housing keeping you had to get it yourself from the front desk, because only one person at the desk and not able to leave. Nothing special about this hotel that would make me want to do back.

Quiet place stay was pleasant

Pet friendly, that’s about the best thing I could say.

Rooms are ALWAYS CLEAN AND fully STOCKED. Property is old but maintenance greatly improved, even picking up after pets better. Nick, Sarah, and Dallas at the front desk are AMAZING! So helpful and kind. Cleaning lady and housekeepers are do an excellent job and are so friendly. I stay here at least 2-3 times per month.. and it’s very comfortable

The room was not very clean and had an awful smell

One of elevator closiest to room didn't go to room from 1st floor. Had to walk down long hallway on first floor take elevator up to the 4th floor and walk back down the long hallway to the room that I was saying in. There are also was a smell in the room like a musk that made us uncomfortable. The shower head had a leak in it it was spraying the wall.

Location and bed One of elevator closiest to room didn't go to room from 1st floor. Had to walk down long hallway on first floor take elevator up to the 4th floor and walk back down the long hallway to the room that I was saying in. There are also was a smell in the room like a musk that made us uncomfortable. The shower head had a leak in it it was spraying the wall.

The hotel was quiet and the staff was friendly and accommodating but i killed 2 small roaches in my room. One was on the countertop b/w the stove and sink. And the other was on the hightop table thats meant for ppl to eat their meals at. I had never stayed in a Main Stay and didn’t realize that it was like an Extended Stay hotel.

I loved the view, and the fact the location was near fast food restaurants a grocery stores gas stations that was so convenient! The staff were really nice and helpful. There wasn’t anything that I didn’t like about the property. The only thing that I can say that I didn’t really like was the traffic getting out of the parking lot other than that everything was awesome.