Palacio Royale Inn Boutique Katy

Great location and things convenient

My room smelled of mold and none of the lamps worked. It took 2 days to get moved to a different room despite multiple requests. Once moved the lamps and fridge didn’t work in the new room. I didn’t even want to bother trying to move despite all my food perishing in the broken fridge. I figured it would take another two days to be moved. Also my room keys stopped working and nobody was at the desk. I will NEVER stay here again! Rude, unhelpful, run down place with long term residents in the rooms.

I’ve stayed there twice now. The staff is friendly, the room is clean. I just need a place to stay in Katy to visit family. I like the Palacio Royale Boutique.

Room 105. Otherwise, clean and quiet property with adequate continental breakfast.

Son amables y las habitaciones estan limpias. El desayuno debería ser más variado; todos los días es lo mismo. Fuera de eso, está muy bien.

Nice clean place to stay with friendly staff.

It is a convinient place to stay but the hotel was runned down. The Breakfast was had a limited variety.

The breakfast served was in adequate along with terrible maintained of the hotel rooms with visible blood stains and burnt bed sheets with holes in them. Additionally there was a wet rug smell inside the room which was unbearable for the price, pillows were less and when asked for blankets there was no response from the staff

No hot water, roof was leaking at breakfast, and the breakfast was undesirable. The only thing available was bread and fruit.

The hotel was not what I expected. The room looked picked up but definitely wasn’t clean. There was a strong smell of vomit and cigarettes, and the floor had noticeable stains. There was also an old cup left in the shower when we checked in, which made it clear the room hadn’t been cleaned properly. After checking in, we took a shower and water started leaking into the room below us. Instead of fixing the issue, we were basically told to deal with it. The TV remote didn’t work either — you could only turn the TV on and off, nothing else.Our bed sheets had stains, and when we asked for clean ones, we were told they couldn’t replace them. They briefly offered us a new room, then immediately switched to offering a refund if we wanted to leave. We ended up staying but only used the room to sleep. Breakfast is served across the street in a different building, which was inconvenient. Overall, if you’re just looking for a place to sleep and plan to be out all day, it gets the job done but don’t expect much more.

Mal olor en Habitación

Elevator didn’t work… no iron… basic but could’ve been better

clean room for the price would definitely stay again

and the bed was lumpier than the hill country. Will Not Be staying here ever again!

Ok

Had reservations got there and they had NO ROOMS will never use you again

Two properties it one of the properties has only king bed the other properties next door has two queens in one room. The second property was nice but the first one was horrible it stinks and doesn’t smell clean

Rooms and lobby were clean overall, decently nice blankets on the bed, however a few things malfunctioned/did not work whatsoever. Hot water handle for the kitchenette sink did not work, cold worked fine. Shower (and all the other sinks) turned off halfway through for a few minutes, right bedside light didnt work either, but overall you pay for what you get. Its pretty nice for what it is.

The breakfast and pool are next door at the bigger hotel, not there. Other than that it was a nice place. Although I did not experience breakfast or the pool due to not wanting to go next door.

Breakfast was lackluster and the lights next to the beds did not work. Just staying for a work trip and it served my purposes.